Zair Khan

Q: iphone 6 icloud locked

Hello Apple,

i hope you all are having a great time. so i have got a new iphone 6 last week whick is icloud lock so i have tried almost everything to unlock the icloud but i failed. so finally i came here to request the apple community that i have spend alot mooney to buy it and soon the apple make its securities high so i cant bypass it without the permission of old holder of my iphone 6 so please i request you all to please help me and find the old owner of my iphone 6 please respond to this so i can give you the details of my iphone 6 thank you.

                                                                                                                                                   Regards,

                                                                                                                                                ZAIR KHAN.

iPhone 6, iOS 9.1

Posted on Sep 27, 2016 1:24 PM

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Q: iphone 6 icloud locked

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  • Helpful answers

  • by KiltedTim,

    KiltedTim KiltedTim Sep 27, 2016 1:28 PM in response to Zair Khan
    Level 9 (56,005 points)
    Mac OS X
    Sep 27, 2016 1:28 PM in response to Zair Khan

    Activation lock is an anti-theft measure. The lock can only be removed by the owner of the account used to lock it.

    Since you purchased it used, there is nothing that can be done if you can't contact the original owner or if they can not or will not remove the lock.

  • by Zair Khan,

    Zair Khan Zair Khan Sep 27, 2016 1:39 PM in response to KiltedTim
    Level 1 (4 points)
    iCloud
    Sep 27, 2016 1:39 PM in response to KiltedTim

    but what if i cant contact the original onwer could you find the the apple id pass my imei or serial number.. it will be useless for me if i cant contact the original onwer please help sir

  • by KiltedTim,

    KiltedTim KiltedTim Sep 27, 2016 1:43 PM in response to Zair Khan
    Level 9 (56,005 points)
    Mac OS X
    Sep 27, 2016 1:43 PM in response to Zair Khan

    If you can't contact the original owner, it's a brick. Apple will not remove the activation lock except for the original purchaser of the device. There is nothing anyone can do. Turn it over to the police as it may very well be stolen.

    The next time you consider purchasing a used iPhone, check the activation lock status before you complete the transaction.

     

    Find My iPhone Activation Lock - Apple Support

    How do I check for Activation Lock before purchasing a used device?

    When you buy an iPhone, iPad, iPod touch, or Apple Watch from someone other than Apple or an authorized Apple reseller, it is up to you to ensure that the device is erased and no longer linked to the previous owner’s account.

    You can check the current Activation Lock status of a device when you visit icloud.com/activationlock from any Mac or PC.

    Or you can follow the steps below to make sure that you can use the device you purchase:

    1. Turn the device on and slide to unlock.
    2. If the passcode lock screen or the Home screen appears, the device hasn't been erased. Ask the seller to completely erase the device by going to Settings > General > Reset > Erase All Content and Settings. Don't take ownership of any used iPhone, iPad, or iPod touch until it's been erased.
    3. Begin the device setup process.
    4. After choosing a language, choosing a country, and connecting to a network, the device will begin activation. If you're asked for the previous owner’s Apple ID and password, the device is still linked to their account. Hand the device back to the seller and ask them to enter their password. If the previous owner isn't present, they can remove the device from their account by signing in to icloud.com/find. Don't take ownership of any used iPhone, iPad, or iPod touch until it has been removed from the previous owner’s account.

    You will know that a device is ready for you to use when you're asked to “Set up your iPhone," “Set up your iPad," or “Set up your iPod” the first time you turn it on.

  • by Zair Khan,

    Zair Khan Zair Khan Sep 27, 2016 1:48 PM in response to KiltedTim
    Level 1 (4 points)
    iCloud
    Sep 27, 2016 1:48 PM in response to KiltedTim

    thank you..i've wasted approx $500