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Q: Upgrading to iOS 10 breaks Save Image from emails

After upgrading to iOS 10, I can no longer tap and hold on an image received and displayed inside a Mail message to Save Image to my camera roll from a pop-up menu. Instead, it appears to only be able to save the text of the URL associated with the image. Ditto for images from websites in Safari.

iPad Pro, iOS 10

Posted on Sep 16, 2016 1:32 PM

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Q: Upgrading to iOS 10 breaks Save Image from emails

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  • Helpful answers

  • by sberman,

    sberman sberman Sep 16, 2016 1:44 PM in response to ChromePlanet
    Level 8 (40,265 points)
    Sep 16, 2016 1:44 PM in response to ChromePlanet

    Here is how "save image" is done under iOS 10:

     

    • Touch and hold the photo (or video)
    • Tap "Quick Look"
    • Tap the upward facing arrow coming out of the box (in the lower left)
    • Tap "Save Image".

     

    http://help.apple.com/iphone/10/#/iph845853585

  • by ChromePlanet,

    ChromePlanet ChromePlanet Sep 16, 2016 6:43 PM in response to sberman
    Level 1 (100 points)
    iPhone
    Sep 16, 2016 6:43 PM in response to sberman

    Quick Look is not a menu option when tapping the images I'm referring to, possibly because they may be loaded remotely inside the emails? When I tap and hold, iOS thinks I'm working with the URL text, not an image. However this worked fine in iOS 9.

  • by Senjaz,

    Senjaz Senjaz Sep 17, 2016 1:55 PM in response to ChromePlanet
    Level 1 (4 points)
    Sep 17, 2016 1:55 PM in response to ChromePlanet

    I have exactly the same issue. In web there is no quick look option. I now have to Open in New Tab. Now the hold menu includes Save Image. Close the tab.

     

    Well done Apple a one step process now takes three steps.

  • by Narita-Soon,Helpful

    Narita-Soon Narita-Soon Sep 23, 2016 1:10 PM in response to Senjaz
    Level 1 (13 points)
    iPad
    Sep 23, 2016 1:10 PM in response to Senjaz

    Under iOS 9 there was as option to save all images in an email at once.

    In iOS 10 this option is still there but available only after pressing a picture for some time. However I noticed that not all pictures are saved. I get many emails with multiple pictures, while saving only part are saved and some are not.

    Any solution or suggestion?

  • by maximumsac,

    maximumsac maximumsac Sep 26, 2016 6:01 PM in response to ChromePlanet
    Level 1 (4 points)
    Sep 26, 2016 6:01 PM in response to ChromePlanet

    Got it.  You have to use the 3-D Touch options, some of which i'm finding are quite useful. 

     

    touch and hold on th image until the image comes to the foreground.  Notice an upward arrow at this point.  Without letting up yet, slide the image up.  A box with the options of 'save image' and 'copy' appear.  choose save image, and find it in your photos app.  HOORAY!

  • by ChromePlanet,

    ChromePlanet ChromePlanet Sep 27, 2016 10:31 AM in response to maximumsac
    Level 1 (100 points)
    iPhone
    Sep 27, 2016 10:31 AM in response to maximumsac

    This is simply not true. First of all, there is no 3-D touch on an iPad. On an iPhone, deep-pressing a remote HTML image embedded in an email results in a mini-Safari preview window of that page opening up, with no menu available. A simple tap and hold of that same image results in a menu popping up that allow you to do multiple actions, none of which include saving the image to your Camera Roll as was previously available in iOS 9.

  • by maximumsac,

    maximumsac maximumsac Sep 27, 2016 5:00 PM in response to ChromePlanet
    Level 1 (4 points)
    Sep 27, 2016 5:00 PM in response to ChromePlanet

    Thanks for the clarification.  I should have specified I am using an iPhone 6s, and should have posted my reply to a topic related to saving an image through safari, not an email.  I hope this helps someone wondering how to do this from safari!

  • by jje4,

    jje4 jje4 Sep 28, 2016 8:05 AM in response to Narita-Soon
    Level 1 (4 points)
    Sep 28, 2016 8:05 AM in response to Narita-Soon

    I'm having the same problem w iOS 10 on my iPhone 6. With emails containing multiple images, the save all images button is there, but it only saves a couple to the photo album. Regardless of how many images are included within the email, it only saves one at a time.

    Any ideas?