iPotential

Q: Yellow iPhone 7 Display

The display on my iPhone 7 has a yellow tint.  Similar to the phones on display in the store and nothing like as "gorgeous" as the colours on my iPhone 6.  There is a filter that you can apply to "fix" the problem, however it dulls the colours compared to my iPhone 6.  It's pointless having a wider colour range if it's not able to produce a clean white!

 

Does anyone know if this issue improves over time (maybe with exposure to UV light)?

 

If this isn't solved by next weekend (7 days), I'm taking it back for a refund (ie. to downgrade to a better iPhone 6).

iOS 10

Posted on Sep 18, 2016 2:25 AM

Close

Q: Yellow iPhone 7 Display

  • All replies
  • Helpful answers

  • by Ingo2711,

    Ingo2711 Ingo2711 Sep 18, 2016 3:24 AM in response to iPotential
    Level 7 (25,937 points)
    iPhone
    Sep 18, 2016 3:24 AM in response to iPotential

    Did you check if by any chance "Night Shift" is enabled? This setting will make the screen more yellowish.

    Swipe up the control center and check the settings.

    Did you also check the brightness settings?

  • by Jonesy3,

    Jonesy3 Jonesy3 Sep 18, 2016 12:24 PM in response to iPotential
    Level 1 (4 points)
    iPhone
    Sep 18, 2016 12:24 PM in response to iPotential

    There seems to be a few other posts about this springing up. I bought an iPhone 7 today and the screen is not as vibrant or bright as my previous 6s. I'm not sure if it's software or hardware? Definitely a yellow tint unfortunately.

  • by acidscan,

    acidscan acidscan Sep 18, 2016 2:51 PM in response to iPotential
    Level 1 (4 points)
    Sep 18, 2016 2:51 PM in response to iPotential

    I have the same problem, any white is yellowish. The best part ? After spending a whole afternoon talking to three different advisors and a "senior" advisor. The solution he offered was "If you don't like it, return it".

     

    Apple's customer service has always been awesome. It looks like they are growing too much and not caring for their customers anymore. I'll return the phone tomorrow. This is unacceptable for a $900 device.

  • by spikesurge83,

    spikesurge83 spikesurge83 Sep 19, 2016 10:07 PM in response to Jonesy3
    Level 1 (8 points)
    Sep 19, 2016 10:07 PM in response to Jonesy3

    http://iphone.appleinsider.com/articles/16/09/09/apples-wide-color-screen-on-the -iphone-7-will-lead-to-more-faithful-color-reproduction

     

    Check this out guys look at the orange picture in the article this move is intentional it's part of the wide color gamut technology apple is using. The 6 and 6S can't see the logo in the orange box but view on an iPhone 7 and you can. Use both phones to compare the image. Also this is being used on the iPad Pro 9.7 inch model supposedly. Guess not a defect after all but will take some getting used to.

  • by Goose2k7,

    Goose2k7 Goose2k7 Sep 20, 2016 12:31 PM in response to iPotential
    Level 1 (4 points)
    iPhone
    Sep 20, 2016 12:31 PM in response to iPotential

    I have the same issue on my own and my wife's iPhone 7's, it was especially noticeable with my iPhone 6 and iPhone 7 side by side. I initially spoke to an apple advisor and then a senior advisor who basically told me that all the screens on the new iPhones are all the same and it's apples way of softening the harsh white on previous phones. I then visited a the Liverpool store and the guys in the Genius Bar (there for a separate issue) said the exact same thing and on comparing it to their iPhones and the phones on display in the store the yellow tint was visible on all of them. Having only just used the iPhone 7 for the last few days it does seem less noticeable and I do seem to have grown accustomed to it almost.

  • by spikesurge83,

    spikesurge83 spikesurge83 Sep 20, 2016 1:03 PM in response to Goose2k7
    Level 1 (8 points)
    Sep 20, 2016 1:03 PM in response to Goose2k7

    I called an advisor and he didn't seem to know much about it but after I did the research I was relieved. Apple is critical when it comes to quality and therefore the people buying their products get this mentality as well. But if it was really really yellow then I'd say we had a problem. Honestly I feel Apply needs to clarify this because it's not being addressed and I would think dozens of people who don't understand this are going to think it's a defect and start flooding unneeded returns. Thanks for your reply and doing that research it puts me at ease because I've decided to keep my iPhone 7 Plus and I've already gotten used to it so it really doesn't bother me.

  • by iPotential,

    iPotential iPotential Sep 22, 2016 3:20 AM in response to spikesurge83
    Level 1 (24 points)
    iPhone
    Sep 22, 2016 3:20 AM in response to spikesurge83

    I don't see the value of a wider range of colours if white is off white.

    They only got half the job done with the iPhone7.

    I assume Apple will make a big thing about getting brilliant whites on the iPhone7s.

  • by dennislaska,

    dennislaska dennislaska Sep 27, 2016 5:11 PM in response to iPotential
    Level 1 (4 points)
    Sep 27, 2016 5:11 PM in response to iPotential

    I have an iphone 7 with a yellow and dimmer screen compared yo my 6s. All the 7’s at my Apple store were yellower and dimmer too. Bummer. Keeping my 6s.

    photo of the 7 vs 6s

    http://www.pbase.com/dennislaska/image/164167488

  • by Quixotique,

    Quixotique Quixotique Sep 28, 2016 4:55 AM in response to iPotential
    Level 1 (9 points)
    iPhone
    Sep 28, 2016 4:55 AM in response to iPotential

    My new iPhone 7 is quite muted in colour. Definitely not as vibrant or bright as my iPhone 6. The reds are no longer vibrant, but dark, towards a blueish burgundy.  Notifications do not pop, but almost fade into the darkness of the black I have as my background.  It's like watching TV with a bad tint, where all the colours are off.  The reds, yellows and oranges are way more blue, and not at all attractive. When bright, I also get a slight yellow tint, but I'm more concerned by the colours on the screen.

     

    I hope this is fixable, and that not all iPhones are like this.  I am really hoping mine is a dud and can be fixed.  Otherwise, I may have to wait until the next generation.  I'm not a fan of looking at this screen at all.

     

    As for brightness... My iPhone 6 is definitely brighter when both phones are at the maximum.  No contest.  What's going on?