Q: iTunes 12.5.1.21 on Win7 crashes
I just upgraded to itunes 12.5.1.21 on win7. It abended without starting. I got the following error info:I just upgraded to itunes 12.5.1.21 on win7. It abended without startingnes has stopped working. Problem details:
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 12.5.1.21
Application Timestamp: 57d32fa7
Fault Module Name: WebKit.dll
Fault Module Version: 7602.1050.4.5
Fault Module Timestamp: 57c12000
Exception Code: c0000005
Exception Offset: 0000000000645e36
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033
Additional Information 1: 271e
Additional Information 2: 271efe72e7fc7ac20bc86454f7f2adf1
Additional Information 3: 8ae1
Additional Information 4: 8ae122c2f5283cc8819a38c5c1a23646
I tried uninstalling and then reinstalling - no luck.
I tried running itunes in safe mode but still the same abend.
How can I fix this?
Mac mini, Mac OS X (10.7)
Posted on Sep 27, 2016 11:38 AM