Q: icloud won't let me update to my new email address on my new iphone 6s, its using a old email that is no longer active and won't l ... icloud won't let me update to my new email address on my new iphone 6s, its using a old email that is no longer active and won't let me delete or change it. more
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Helpful answers
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Sep 27, 2016 6:30 PM in response to dipeteby alex_h1,★HelpfulWelcome dipete,
Thanks for posting in the Apple Support Communities. I see that you changed the email address on your Apple ID and your phone has the old account listed and will not let you change to the new one. I know how important it is for the correct account to be on your phone. I will be more than happy to help.
Take a look at this article, I will help getting switch over.
If iCloud asks you for the password to your previous Apple ID - Apple Support
Take care!
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Sep 27, 2016 6:32 PM in response to alex_h1by dipete,Thank you! Just sitting down to try this will let you know if I'm successful!
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Sep 27, 2016 7:00 PM in response to alex_h1by dipete,OK tried to change my email temporarily and it sends a verification code to the email address I no longer have access to. This account has been closed for over 2 yrs. seems like there is one road block after another.
