Q: Move to iOS from Android Not Working

There's another thread about this -- try putting your Android device into airplane mode so it doesn't kick off the wifi network during the process.  We had to restart the Android phone because it was still having problems keeping connected even in airplane mode initially.  After the restart, we got to the page to select what data to transfer, and the phones stayed connected and transferred data as advertised.

It keeps saying internet connection lost, even though there's no wifi failure on my computer/gaming devices/etc. Any other advice?

Has this worked for anyone?  Mine keeps saying connection lost.

This is what worked for me. I was banging my head against the wall for hours trying to get my Nexus 6 to connect to my iPhone 6. As soon as I put it in Airplane mode, both devices were able to connect.

Awesome! Putting the android phone in airplane mode is the fix, kudos!!!

Any advice on what to do if putting the android on airplane mode does NOT work? Android accepts code "Connecting to iPhone...", then "preparing" appears on both devices. However, a few moments later the android shows the same error message as it did when off airplane mode: "internet unavailable on iOS(insert various code here)"?

This "preparing" on both devices goes on for several minutes until it gives me the failure.

Have tried this several times

My new iPhone is connected to my data plan AND stable wifi

Ive been fighting with the same problem for most of the morning. 

For me it was the pop up message on the android saying "no internet connection" that seemed to be interrupting the transfer - possibly because the android treats it as swapping to a different app or similar.   Stupid huh?  There's an option to "not display this message again" on that error.  I selected that and then waited for the whole process to fail and then restarted The transfer.   Worked first time. 

You have to be quick on the error but there's enough time.   Maybe just me, but wanted to share in case it helps anyone else!

Hi,

Even I'm facing the same issue, when I enter the 6 digit code in my android mobile it shows "Connecting to iPhone" then its end up with "Could not communicate with your device", I have connected both my iPhone and andriod phone in a same wifi network. Also i have tried putting my android mobile in Flight mode but still nothing works  

some one please help me with this !!!

Hi Nickl360, here is the process that worked for me

Turn your (non apple) phone/device to Airplane mode

Now turn 'on' your wifi and connect to any network (say wifi network A --this is to have internet access) on the (non apple) phone/device. Open the Move to IOS app

Get to the enter the code from you apple device ---> Enter the code shown on your apple device set up page

Now your (non apple) phone/device will disconnect from the wifi network A and connect to another wifi network (temporarily) formed by your apple device.

After about a few good minutes of "preparing for transfer" or "preparing" you will see the options of data that you can transfer to your apple device from your (non apple) phone/device.  

Select the relevant things you would like to move and press 'next' / 'done' and leave the devices close to each other till the data transfer is complete.

Good luck!!

I had this issue for a Samsung Galaxy S5 to iPhone 7 Plus and the airplane mode solved it!  Thank you!

You are a genius.  Put the Android on airplane  WORKS!! Well done, thank you for sharing.  Thank you very much!!!