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Q: Data Backup in Apple Warranty

Hi,

 

I got issue with my iPhone 6s. It's not charging at all and I'm unable to take the Backup. It is still under Warranty. I want Apple Service Center to take backup of the Phone before replacing it. Please suggest.

iPhone 6s, iOS 10

Posted on Sep 27, 2016 7:26 PM

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Q: Data Backup in Apple Warranty

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  • by sberman,

    sberman sberman Sep 27, 2016 9:27 PM in response to itssuyog
    Level 8 (40,486 points)
    Sep 27, 2016 9:27 PM in response to itssuyog

    Backups must occur before catastrophes.  After a catastrophe, it is too late.

     

    The iPhone not charging is one issue.  But you are implying a second issue - that it does not function.  If it doesn't charge yet it does function, you can still create a backup.  Otherwise, you're out of luck.