Q: Can someone help me with an in app purchase that has gone wrong in my game?
I Purchased a game called Thrones: Game of War. Great stuff. However, last week something happened with an in app purchase I made on my iPad Air 2 that has caused me endless problems. In the middle of buying a package for the game, Apple sent me a notification that they had updated the terms and conditions. So, of course I click and agree, thinking my purchase will then go through. Not so much. Nothing was downloaded in my package. And every time I tried to repurchase it (thinking the sale did not go though), Apple sent me the "this item has been already purchased and will be restored for free" message. Then, my game would crash. I contacted Plarium and they restored the purchase (after a week). So, that's great EXCEPT now, no matter what kind of package I try to purchase in the game I get the good old "this item has already been purchased and will be restored for free" message. Plarium is working on it, Apple help has not even bothered to get back to me, and I am really frustrated with this! Is there anyone out there with advice.? Thanks in advance!
iPad Air, iOS 10.0.2
Posted on Sep 27, 2016 4:31 PM