HT203977: How to back up your iPhone, iPad, and iPod touch

Learn about How to back up your iPhone, iPad, and iPod touch
dollyafifi
Level 1 (4 points)
iPhone

Q: update to IOS

iphone 6s plus , was trying to update the IOS but it is switched off and showing me a msg to connect to itunes. i am connected to itunes but i afraid i lose all my data as I can not back it up now

Posted on Sep 28, 2016 7:17 AM

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dollyafifi

Q: update to IOS

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  • Helpful answers

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Sep 28, 2016 7:22 AM in response to dollyafifi
    Level 9 (59,674 points)
    iPhone
    Sep 28, 2016 7:22 AM in response to dollyafifi

    The data is already lost.

     

    Back ups should be done regularly so that, when the unexpected bad thing happens, you already have them. If, for some reason, you want to live dangerously and not back up regularly, at least back up before doing a major system update. Lesson learned for next time.

  • by Phil0124,

    Phil0124 Phil0124 Sep 28, 2016 7:29 AM in response to dollyafifi
    Level 7 (27,889 points)
    iPhone
    Sep 28, 2016 7:29 AM in response to dollyafifi

    Unfortunately at this point the data is already lost.

     

    Backups should be made before things go wrong, not attempt to make them after something has already gone wrong.

     

    At this point, all you can do is restore the iPhone through iTunes.

     

    Take this as a learning experience, and backup before doing an update.