emw55

Q: I have suddenly lost all my e-mails and none are getting through, although they are still going to my computer. i have checked in settings and the e-mail address is still there. Help!

I Have suddenly lost all my e-mails on my Ipad and none are getting through, although they are still going to my computer. I have checked in Settings and the e-mail address is still there. Help!

iPad 2

Posted on Sep 27, 2016 12:39 PM

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Q: I have suddenly lost all my e-mails and none are getting through, although they are still going to my computer. i have checked in ... more

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  • by ShagCA,Solvedanswer

    ShagCA ShagCA Sep 27, 2016 2:12 PM in response to emw55
    Level 4 (2,293 points)
    iPad
    Sep 27, 2016 2:12 PM in response to emw55

    Did you try removing the account and adding it back?

  • by emw55,

    emw55 emw55 Sep 28, 2016 8:41 AM in response to ShagCA
    Level 1 (8 points)
    iPad
    Sep 28, 2016 8:41 AM in response to ShagCA

    Many thanks.  That seems to have worked.  I did wonder if that might be the solution but, not being very tech savvy,  I was scared to try it in case I couldn't manage to add it back but you gave me the courage to try!  Thanks again.

    emw55

  • by ShagCA,

    ShagCA ShagCA Sep 28, 2016 9:05 AM in response to emw55
    Level 4 (2,293 points)
    iPad
    Sep 28, 2016 9:05 AM in response to emw55

    No problem. It's ok to make mistakes but learn from them. If you're worried that you wouldn't be able to put it back the way it was, backup your iPad to iCloud or your computer before making changes. You'll be able to restore from your backup if something bad happens.