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Sep 28, 2016 11:57 AM in response to linzig13by alex_h1,Hi linzig13,
I understand you're having some difficulties with your iPhone display responding erratically. I know it's important to be able to use the touchscreen on your iPhone, so I'm happy to help.
Check out what this article has to say about troubleshooting touch issues:
If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch - Apple SupportCheck your touchscreen
Make sure that your hands are clean and dry, then try these steps:
- If you have a case or screen protector on your device, try removing it.
- Clean the screen with a soft, slightly damp, lint-free cloth.
- Unplug your device.
- Restart your device. If you can't restart it, you can force restart your device.
If your touchscreen still doesn't respond like it should, contact Apple Support or take your device to an Apple Retail Store or Apple Authorized Service Provider.
Thanks for using the Apple Support Communities. Cheers!
