Adam645

Q: Continuing Message re Accessory

i have a ipad Pro and several times an hour a get message that I have accessory which is not certified for use. I am using the cable/charger which came with the Ipad.  How can I eliminate this continual message?

Posted on Sep 28, 2016 12:10 PM

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Q: Continuing Message re Accessory

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  • by Diana.McCall,

    Diana.McCall Diana.McCall Sep 28, 2016 2:51 PM in response to Adam645
    Level 5 (4,380 points)
    Apple TV
    Sep 28, 2016 2:51 PM in response to Adam645

    Hi. Are you sure the message is for the charger and not for the Smart Keyboard? If it is for the charger, make sure the lightning connector on the iPad is clean, and also the connector on the cable. Try reconnecting the USB end of the cable to the charger.