Yost

Q: Cannot take calls with BMW car kit and iOS 10

I upgraded to iOS 10 last Monday. Since the upgrade I'm unable to take incoming calls in my BMW with its factory installed arm rest car kit. With iOS 9 this worked fine. With iOS 10 I can take the call with the button on the steering wheel. The car says it's connecting, but I cannot hear the caller, and the caller doesn't hear me.

 

Starting an outgoing call still works fine.

 

Is there some way of fixing the incoming calls?

iPhone 6, iOS 10.0.2

Posted on Sep 28, 2016 3:04 PM

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Q: Cannot take calls with BMW car kit and iOS 10

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  • by gdgmacguy,

    gdgmacguy gdgmacguy Sep 28, 2016 4:42 PM in response to Yost
    Level 7 (21,061 points)
    iPhone
    Sep 28, 2016 4:42 PM in response to Yost

    Have you un-paired your phone or deleted it from your car kit?  Try this and then try re-pairing the phone.  Also, you should contact BMW and see if there is a firmware update for your car kit.

     

    Best,

    GDG

  • by Yost,

    Yost Yost Sep 29, 2016 10:39 AM in response to gdgmacguy
    Level 1 (25 points)
    Apple Music
    Sep 29, 2016 10:39 AM in response to gdgmacguy

    Thanks for the tip, but it didn't solve the question. Calling my dealer feels kind of stupid as Apple clearly delivered a buggy iOS 10. This, the Music app with lesser features and all the bugs in the keyboard behaviour really are a big, big, big disappointment.

  • by Yost,

    Yost Yost Oct 3, 2016 5:57 AM in response to Yost
    Level 1 (25 points)
    Apple Music
    Oct 3, 2016 5:57 AM in response to Yost

    I also experiencing connection problems between the car and my iPhone, sometimes. To fix this I have to disable bluetooth on the iPhone, and then enable it again. After this the car will "see" the phone and connect.

  • by jaccoK,

    jaccoK jaccoK Oct 4, 2016 2:48 PM in response to Yost
    Level 1 (8 points)
    Oct 4, 2016 2:48 PM in response to Yost

    Hello Yost, BMW 3 2015 and iPhone5S iOS. I've the same problem. Unpaired, all deleted. Paired and also not yet solved. I did also a network reset on my iPhone.But it did not solve the problem.

    BMW has latest software and iDrive too.

  • by Yost,

    Yost Yost Oct 12, 2016 2:31 AM in response to Yost
    Level 1 (25 points)
    Apple Music
    Oct 12, 2016 2:31 AM in response to Yost

    My problem is solved, but *not* because my iPhone 6 is working correctly again. Last week I received my iPhone 7 and surprisingly it works flawlessly with iOS 10 and the BMW.

     

    So I'm okay now, but I hope that a future release of iOS 10 will fix this problem for people with older phones.

  • by Yost,

    Yost Yost Oct 12, 2016 2:34 AM in response to jaccoK
    Level 1 (25 points)
    Apple Music
    Oct 12, 2016 2:34 AM in response to jaccoK

    My car software is up to date too. BMW webcare team suggested to contact the dealer. I never did, because my new iPhone 7 doesn't have the problem. Good luck with fixing the problem.