abcmobile

Q: messages crashing or taking very long to open

I have just resored a replacement iPhone received from the istore around 2 weeks ago and haven't been using as I have issues with my message it just keeps the number of messages on the icon at 657 messages ,doesn't allow me to delete them even when I press edit and manually select the messages I want to delete to help speed up the opening of messages at least that's why I think it stalls when I open messages , I do have messages stored for a few years which I didn't really bother to delete as I had a 64gb iPhone 5 and a 128gb iPhone 6 so I figured I had ample space

iPhone 6, iOS 9.3.2, 128gb,messages stalls

Posted on Sep 28, 2016 4:43 PM

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Q: messages crashing or taking very long to open

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  • by gdgmacguy,

    gdgmacguy gdgmacguy Sep 28, 2016 4:50 PM in response to abcmobile
    Level 7 (21,061 points)
    iPhone
    Sep 28, 2016 4:50 PM in response to abcmobile

    Can you please repost, using punctuation, so your post is actually legible?  This isn't Twitter .

     

    When you repost, please explain your problem clearly and concisely, as well as the troubleshooting steps you've taken thus far.  We'll get your issue resolved in no time!

     

    Best,

    GDG

  • by abcmobile,

    abcmobile abcmobile Sep 28, 2016 5:15 PM in response to gdgmacguy
    Level 1 (8 points)
    iPhone
    Sep 28, 2016 5:15 PM in response to gdgmacguy

    Hello Sir

     

    Thanks for the reply . I Have recently received a replacement iPhone 6 and restored it from my previous iPhone 5 64 gb,which had a similar issue of taking a long time to open the messages and some times would not open at all if I would compose a message it would show it as my first text message . My message count at the moment on this phone should be around 3-4000 messages as I did not clear it before as I figured I had enough space , so far I have tried to delete each message individually and the number reduces at first but than goes right back to 657messages on the message icon . I have also tried using the edit and selecting around 800 messages to delete hoping the 657 message as well as some older messages would be deleted and the problem would be solved but it shows it deleted and then comes right back a few seconds later , and with regards to the opening of the messages icon to either access my messages or compose a new message it sometimes open within a few seconds and sometimes does not open at all for a while ,I hope you can understand the issue now ,I apologize for the bad choice or structure of my question as I am not very technical .

     

    Kind Regards