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Bhappy4u2

Q: Upgraded to IOS 10 & my smart keyboard will not connect, Any suggestion for this item?

Upgraded to IOS 10 & my smart keyboard will not connect, Any suggestion for this item?

iPad Pro, iOS 10.0.2

Posted on Sep 26, 2016 11:33 AM

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Q: Upgraded to IOS 10 & my smart keyboard will not connect, Any suggestion for this item?

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  • by brenden dv,

    brenden dv brenden dv Sep 27, 2016 1:47 PM in response to Bhappy4u2
    Community Specialists
    Sep 27, 2016 1:47 PM in response to Bhappy4u2
    Hi Bhappy4u2,

    I understand that your Smart Keyboard is not working with your iPad Pro after updating to iOS 10. I'm glad to provide some direction for this issue. Take a look at the following information:
     

    Get help

    If your iPad Pro doesn't detect your Smart Keyboard or you see an "Accessory not supported" alert on your iPad Pro, make sure there's no debris or plastic covering on the Smart Connector pins on the keyboard or the Smart Connector on the iPad Pro. Also, try these steps:

    1. Make sure that your iPad Pro and Smart Keyboard are in the Type position.
    2. Remove the Smart Keyboard from your iPad Pro.
    3. Restart your iPad Pro.
    4. Reconnect the Smart Keyboard.

     

    Use your Smart Keyboard with iPad Pro - Apple Support

    Take care!

  • by billyjason,

    billyjason billyjason Sep 28, 2016 11:07 PM in response to brenden dv
    Level 1 (8 points)
    iPad
    Sep 28, 2016 11:07 PM in response to brenden dv

    Any updates on this? Will there be a fix released soon?