GodzillaDeTukwilla

Q: Calendar hangs up when I try to enter a location

Calendar version 8.0 (2092.3) OS 10.11.6

When I try to enter a location under an item in calendar the caledar freezes.

Entering ZZ before I enter the address keeps it from freezing, but that solution is a hack not a fix.

Does it have something to do with problems talking to the map program function?

Can the map program be disabled?

PowerMac, iOS 10

Posted on Sep 19, 2016 1:37 PM

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Q: Calendar hangs up when I try to enter a location

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  • Helpful answers

  • by jameson.h,

    jameson.h jameson.h Sep 20, 2016 11:11 AM in response to GodzillaDeTukwilla
    Community Specialists
    Sep 20, 2016 11:11 AM in response to GodzillaDeTukwilla
    Hi there, GodzillaDeTukwilla!


    Thanks for using the Apple Support Communities. After reading your post, I understand that your Calendar app becomes unresponsive when trying to add a location. I know how convenient locations can be when added to your Calendar events, and want to help make sure everything is working as expected when you try to add them. I'm happy to help!


    Try the following steps in order, testing how the Calendar app performs while adding a location after each one. Stop when the issue is resolved.
    1. Quit the Calendar app, then open it back up while holding Shift key on your keyboard.
       
    2. Restart your Mac by clicking the Apple  menu and selecting Restart... from the drop down.
       
    3. Try adding a location in safe mode. The following article will help get into safe mode, and give additional information about what it does.

      Try safe mode if your Mac doesn't finish starting up

      Even though the title of the article doesn't match your situation exactly, safe mode is still a good step to try. It will run a scan of your system during boot, and disable software and processes that could be causing a conflict.
       
    4. Try in another user account. The article linked below will explain why this can be a helpful step to take, and walk you through creating a new user account.

      How to test an issue in another user account on your Mac

    Have a great day!
  • by petesan,

    petesan petesan Sep 29, 2016 1:54 AM in response to GodzillaDeTukwilla
    Level 1 (17 points)
    Mac App Store
    Sep 29, 2016 1:54 AM in response to GodzillaDeTukwilla

    I have this problem, too, and it is very frustrating that Apple doesn't fix this. It has something to do with Calendar trying to look up locations as you are typing - a "feature" that I wish they would let you turn off.  It may possibly also relate to the use of an Exchange server back-end. I'm on a corporate Exchange server for calendar and e-mail. Apple still has lots of bugs in it's interface with Exchange.

     

    Instead of typing something like ZZ, I have found that if I just type the first few letters very fast, things are OK. So I have gotten in the habit of typing the first 2-3 letter of my actual location quickly.  It's when you enter one character and then pause that the crashes occur.