Fizedi

Q: Mouse scroll speed in Sierra

Since installing Sierra beta (5) and today the GM the scroll function of both the magic mouse and trackpad are accelerated to an unusable level on some apps.

 

I have noticed it with VLC (Adjusting the volume) and Minecraft (Scrolling through items).

 

I have adjusted it down to the lowest scrolling speed in the "Accessibility" section in System Preferences.

 

I don't really use other apps so it is unusual that it is causing issues with two unrelated applications. It doesn't seem to be an issue within the MacOS (i.e. scrolling in Safari is fine as is Chrome - but these are windows which might be different.)

 

Do other see this issue?

Is it a MacOS issue or something the developers of the apps need to resolve?

 

TIA

 

Glenn.

MacBook Pro (Retina, 15-inch, Mid 2014), Other OS, 10.12

Posted on Sep 8, 2016 10:05 PM

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Q: Mouse scroll speed in Sierra

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  • by stefanfromwetter,

    stefanfromwetter stefanfromwetter Sep 29, 2016 3:00 AM in response to Benny Arts
    Level 1 (9 points)
    Mac OS X
    Sep 29, 2016 3:00 AM in response to Benny Arts

    Please also report this to apple!    

  • by BobHarris,

    BobHarris BobHarris Sep 29, 2016 4:16 AM in response to stefanfromwetter
    Level 6 (19,640 points)
    Mac OS X
    Sep 29, 2016 4:16 AM in response to stefanfromwetter

    stefanfromwetter wrote:

     

    Please also report this to apple!   

    BugReporter (Free ADC (Apple Developer Connection) account needed for BugReporter)

    <http://bugreporter.apple.com>

    Anyone can get a free ADC account at:

    <https://developer.apple.com/register/index.action>

  • by lamukra,

    lamukra lamukra Sep 29, 2016 5:03 AM in response to dwbrecovery
    Level 1 (4 points)
    Sep 29, 2016 5:03 AM in response to dwbrecovery

    Updated yesterday to Sierra
    Started to have problem with scrolling and mouse sensitivity - Magic Mouse

     

    JetBrains WebStrom scrolling just went crazy fast and adjusting scroll speed is just doing nothing. 

     

    Reset SMC and NVRAM fixed these problems. I cannot assure if everything else had an influence, certainly now mouse is responsive and webstorm is scrolling as usual like in El Capitan was

  • by Jonathan Payne1,

    Jonathan Payne1 Jonathan Payne1 Oct 1, 2016 5:03 AM in response to Fizedi
    Level 1 (44 points)
    Mac OS X
    Oct 1, 2016 5:03 AM in response to Fizedi

    This has been an issue either since the very first beta of Sierra or perhaps the second. I filed reports throughout the entire beta process to no avail.

     

    While it seems like you have fine control over scrolling, what is really happening is that there is a "minimum scroll speed" in the Terminal window (and perhaps others, but none of the mainstream Apple apps that I have seen). So if you use inertial scrolling where you let go and it keeps going, you can see clearly what is happening: the scrolling slows down as it always has, but then a second or two before it comes to a stop, it gets stuck at a minimum speed below which it refuses to go. The result is disorienting and makes it seem like the scrolling actually speeds up before coming to an abrupt stop.

     

    So this is related to and the cause of difficultly you have when you try to scroll manually by a line or two at a time, and so that's nearly impossible, and again, feels like the scroll speed is too fast. And in a sense it is, but going into accessibility to adjust the scroll speed has no effect because - wait for it - there is a minimum scroll speed below which the Terminal will not scroll.

     

    And for me it's just the Terminal app. Not Mail, Safari, Sublime Text, Xcode, iTunes, TextEdit, Chrome, Photos, or any other app that I have encountered so far.

     

    Oh - and resetting PRAM/NVRAM and performing an SMC reset had no effect. It's a software issue that strangely doesn't impact scrolling in all apps. Weird because you'd think that scrolling is just a built-in feature that is handled automatically.

  • by stefanfromwetter,

    stefanfromwetter stefanfromwetter Oct 1, 2016 5:09 AM in response to Jonathan Payne1
    Level 1 (9 points)
    Mac OS X
    Oct 1, 2016 5:09 AM in response to Jonathan Payne1

    Hi ... sorry, I have to correct your post: It also occurs in Safari!

     

    If you open an webpage with an pop-up for selection of values, like country or time-zone, you can't scroll through the values without the stop & run effect

  • by BobHarris,

    BobHarris BobHarris Oct 1, 2016 5:21 AM in response to Jonathan Payne1
    Level 6 (19,640 points)
    Mac OS X
    Oct 1, 2016 5:21 AM in response to Jonathan Payne1

    Everyone with experiencing this problem, please file your own bug describing your situation.

     

    BugReporter (Free ADC (Apple Developer Connection) account needed for BugReporter)

     

    <http://bugreporter.apple.com>

    Anyone can get a free ADC account at:

    <https://developer.apple.com/register/index.action>

     

    Do not depend on someone else, and do not assume a single bug report will cause something to happen.  Each individual case will provide different information, and you never know if it is your report that will provide the critical detail.  Also managers make decisions on where to have developers work, and whether it is the new hire or the experienced developer work on a bug.  The more bug reports, the more likely it will get faster experienced attention and a fix show up on a point release sooner.

  • by spygirl007,

    spygirl007 spygirl007 Oct 3, 2016 10:10 PM in response to Fizedi
    Level 1 (4 points)
    Oct 3, 2016 10:10 PM in response to Fizedi

    I am having issues in Excel - it's NOT sensitive - I try to scroll and it does nothing, then when I scroll "harder" it goes up by 3-4 lines.  I cannot scroll one roll at a time... 

    I also cannot use Quickbooks '14 any longer which is unfortunate, but not the same type of issue.

  • by BobHarris,

    BobHarris BobHarris Oct 4, 2016 5:39 AM in response to spygirl007
    Level 6 (19,640 points)
    Mac OS X
    Oct 4, 2016 5:39 AM in response to spygirl007

    spygirl007 wrote:

     

    I am having issues in Excel - it's NOT sensitive - I try to scroll and it does nothing, then when I scroll "harder" it goes up by 3-4 lines.  I cannot scroll one roll at a time... 

    I also cannot use Quickbooks '14 any longer which is unfortunate, but not the same type of issue.

    Please file a your own bug report and tell them your issues from your perspective

    BugReporter (Free ADC (Apple Developer Connection) account needed for BugReporter)

    <http://bugreporter.apple.com>

    Anyone can get a free ADC account at:

    <https://developer.apple.com/register/index.action>

  • by laviro,

    laviro laviro Oct 5, 2016 12:16 AM in response to Fizedi
    Level 1 (4 points)
    Oct 5, 2016 12:16 AM in response to Fizedi

    The same story. Fast unusable scrolling in Eclipse, Phpstorm. 

    Does somebody know how to fix that?

  • by BobHarris,

    BobHarris BobHarris Oct 5, 2016 6:23 AM in response to laviro
    Level 6 (19,640 points)
    Mac OS X
    Oct 5, 2016 6:23 AM in response to laviro

    laviro wrote:

     

    The same story. Fast unusable scrolling in Eclipse, Phpstorm.

    Does somebody know how to fix that?

    So far no.

    Please file your own bug report to add pressure for a fix from Apple

  • by laviro,

    laviro laviro Oct 5, 2016 6:29 AM in response to Fizedi
    Level 1 (4 points)
    Oct 5, 2016 6:29 AM in response to Fizedi

    For JetBrains (webstorm, phpstorm ...) products temporal solution can be found here https://youtrack.jetbrains.com/issue/IDEA-158500

    As I understand problem because of Java.

  • by Dicolino,

    Dicolino Dicolino Oct 5, 2016 10:39 AM in response to Fizedi
    Level 1 (4 points)
    iPhone
    Oct 5, 2016 10:39 AM in response to Fizedi

    Same here with the app Osirix. Its impossible to work with this speed.

  • by skyfromhilo,

    skyfromhilo skyfromhilo Oct 6, 2016 12:00 PM in response to Fizedi
    Level 1 (8 points)
    Mac OS X
    Oct 6, 2016 12:00 PM in response to Fizedi

    I have this issue with multiple apps, on the official release of MacOS Sierra.

  • by sroccaro,

    sroccaro sroccaro Oct 6, 2016 1:28 PM in response to Fizedi
    Level 1 (4 points)
    Mac OS X
    Oct 6, 2016 1:28 PM in response to Fizedi

    I found this on stackoverflow:

    http://stackoverflow.com/questions/39638718/after-mac-os-sierra-update-facing-sc rolling-issue-with-java-applications-lik…

     

    It looks like JDK issue and is reproducible with a simple scrollable JList. Sierra generates much more events than El Captain. These events contain values ~0.1 instead of expected ~1. But Java converts these small number to 1 anyway.

  • by postolachiserghei,

    postolachiserghei postolachiserghei Oct 9, 2016 8:12 AM in response to Fizedi
    Level 1 (4 points)
    Mac OS X
    Oct 9, 2016 8:12 AM in response to Fizedi

    Have faced with same bug , i can't work (NetBeans IDE) after upgrade to Sierra!!!

    unfortunately, i'll have to downgrade to ElCapitan

    if i only knew that Sierra is so unstable !!!, disappointed

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