EtreCheck version: 3.0.5 (309)
Report generated 2016-09-27 13:11:34
Download EtreCheck from https://etrecheck.com
Runtime 5:56
Performance: Below Average
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Other problem
Description:
Can't enter commands on OS or addresses on internet without a strange alphabet appearing. Then it repeats letters and inserts letters slowly.
Hardware Information: ⓘ
iMac (21.5-inch, Late 2013)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac14,1
1 2.7 GHz Intel Core i5 CPU: 4-core
8 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n/ac
Video Information: ⓘ
Intel Iris Pro
iMac 1920 x 1080
System Software: ⓘ
macOS Sierra 10.12 (16A323) - Time since boot: less than an hour
Disk Information: ⓘ
APPLE HDD HTS541010A9E662 disk0 : (1 TB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 999.03 GB (803.37 GB free)
Core Storage: disk0s2 999.35 GB Online
USB Information: ⓘ
Lexar USB Flash Drive
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
TS-RDF8 Transcend
Seagate FreeAgent GoFlex
Western Digital My Book 1234
Jabil Circuit Seagate External Drive
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
Configuration files: ⓘ
/etc/sudoers, File size 2299 but expected 1563
Gatekeeper: ⓘ
Anywhere
Unknown Files: ⓘ
/Library/LaunchAgents/com.bitdefender.installer.plist
/Library/Bitdefender/Central/Agent/BitdefenderInstaller.app/Contents/MacOS/Bitd efenderInstaller
One unknown file found. [Check files]
Kernel Extensions: ⓘ
/Library/Application Support/Roxio
[not loaded] com.roxio.TDIXController (2.0 - 2015-11-01) [Support]
/Library/Extensions
[loaded] com.bitdefender.SelfProtect (1.1 - SDK 10.8 - 2016-09-26) [Support]
[loaded] com.bitdefender.TMProtection (5.0.1 - SDK 10.11 - 2016-09-26) [Support]
/System/Library/Extensions
[not loaded] com.wdc.driver.1394.64.10.9 (1.0.1 - SDK 10.9 - 2016-09-23) [Support]
[loaded] com.wdc.driver.USB.64.10.9 (1.0.1 - SDK 10.9 - 2016-09-23) [Support]
System Launch Agents: ⓘ
[not loaded] 6 Apple tasks
[loaded] 174 Apple tasks
[running] 91 Apple tasks
System Launch Daemons: ⓘ
[not loaded] com.apple.jetsamproperties.Mac.plist (2016-08-25) [Support]
[not loaded] 41 Apple tasks
[loaded] 159 Apple tasks
[running] 103 Apple tasks
Launch Agents: ⓘ
[not loaded] com.adobe.AAM.Updater-1.0.plist (2016-09-19) [Support]
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2016-07-11) [Support]
[running] com.adobe.AdobeCreativeCloud.plist (2016-08-30) [Support]
[running] com.bitdefender.antivirusformac.plist (2016-09-22) [Support]
[failed] com.bitdefender.installer.plist (2016-09-26) [Support]
[running] com.canon.MFManager.plist (2012-05-22) [Support]
[loaded] com.epson.esua.launcher.plist (2016-07-27) [Support]
[running] com.epson.eventmanager.agent.plist (2014-09-21) [Support]
[loaded] com.google.keystone.agent.plist (2016-07-11) [Support]
[loaded] com.oracle.java.Java-Updater.plist (2015-10-04) [Support]
Launch Daemons: ⓘ
[loaded] com.adobe.ARMDC.Communicator.plist (2016-07-11) [Support]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-11) [Support]
[running] com.adobe.adobeupdatedaemon.plist (2016-08-30) [Support]
[running] com.adobe.agsservice.plist (2016-08-14) [Support]
[loaded] com.adobe.fpsaud.plist (2016-08-29) [Support]
[loaded] com.bitdefender.AuthHelperTool.plist (2016-09-22) [Support]
[running] com.bitdefender.agent.plist (2016-09-26) [Support]
[loaded] com.bitdefender.upgrade.plist (2016-09-22) [Support]
[running] com.fitbit.galileod.plist (2015-10-30) [Support]
[loaded] com.google.keystone.daemon.plist (2016-08-31) [Support]
[loaded] com.macpaw.CleanMyMac3.Agent.plist (2016-09-26) [Support]
[loaded] com.oracle.java.Helper-Tool.plist (2015-10-04) [Support]
[loaded] com.prosofteng.DriveGenius.locum.plist (2016-09-18) [Support]
[loaded] com.prosofteng.PRInstaller.plist (2016-09-18) [Support]
[running] com.syniumsoftware.CleanAppDaemon.plist (2015-11-11) [Support]
User Launch Agents: ⓘ
[loaded] com.adobe.AAM.Updater-1.0.plist (2016-03-24) [Support]
[running] com.amazon.music.plist (2016-07-08) [Support]
[running] com.google.Chrome.framework.plist (2016-09-27) [Support]
[loaded] com.macpaw.CleanMyMac3.Scheduler.plist (2016-09-26)
[running] com.prosofteng.DGMonitor.plist (2016-07-05) [Support]
User Login Items: ⓘ
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Google Chrome Application Hidden (/Applications/Google Chrome.app)
Canon IJ Network Scanner Selector EX Application Hidden (/Applications/Canon Utilities/IJ Network Scanner Selector EX/Canon IJ Network Scanner Selector EX.app)
WDSecurityHelper Application (/Applications/WD Security.app/Contents/WDSecurityHelper.app)
WDDriveUtilityHelper Application (/Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app)
Music Manager Application Hidden (~/Library/PreferencePanes/MusicManager.prefPane/Contents/Helpers/MusicManagerH elper.app)
CleanMyMac 3 Menu Application (/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app)
Google Photos Backup Application (/Applications/Google Photos Backup.app)
EOS Utility Application Hidden (/Applications/Canon Utilities/EOS Utility/EOS Utility.app)
Internet Plug-ins: ⓘ
AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-08-30) [Support]
FlashPlayer-10.6: 23.0.0.162 - SDK 10.9 (2016-09-26) [Support]
QuickTime Plugin: 7.7.3 (2016-09-13)
AdobePDFViewerNPAPI: 15.017.20053 - SDK 10.11 (2016-08-02) [Support]
AdobePDFViewer: 15.017.20053 - SDK 10.11 (2016-08-02) [Support]
Flash Player: 23.0.0.162 - SDK 10.9 (2016-09-26) [Support]
EPPEX Plugin: 10.0 (2014-09-17) [Support]
Google Earth Web Plug-in: 7.1 (2016-02-22) [Support]
GarminGpsControl: 4.2.0.0 - SDK 10.8 (2014-03-31) [Support]
Silverlight: 5.1.50428.0 - SDK 10.6 (2016-08-04) [Support]
JavaAppletPlugin: Java 8 Update 101 build 13 (2016-08-04) Check version
User internet Plug-ins: ⓘ
Google Earth Web Plug-in: 7.1 (2015-11-02) [Support]
Safari Extensions: ⓘ
AdBlock - BetaFish, Inc. - https://getadblock.com (2016-09-18)
Add To Amazon Wish List - Amazon.com - https://www.amazon.com/wishlist?ref=cm_wl_saf_ext (2015-04-19)
OneNote Web Clipper - Microsoft Corporation - https://www.onenote.com/Clipper (2016-06-18)
TrafficLight - Bitdefender SRL - http://trafficlight.bitdefender.com/ (2016-09-15)
Adguard AdBlocker - adguard - http://adguard.com (2016-07-22)
3rd Party Preference Panes: ⓘ
Flash Player (2016-08-29) [Support]
Java (2016-08-04) [Support]
MusicManager (2016-01-04) [Support]
Time Machine: ⓘ
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.03 GB Disk used: 195.65 GB
Destinations:
Backup [Local]
Total size: 3.00 TB
Total number of backups: 46
Oldest backup: 4/16/16, 10:09 PM
Last backup: 9/27/16, 12:11 PM
Size of backup disk: Excellent
Backup size 3.00 TB > (Disk size 999.03 GB X 3)
Top Processes by CPU: ⓘ
12% WindowServer
8% com.apple.WebKit.Networking(2)
8% com.apple.WebKit.WebContent(5)
4% Safari
3% kernel_task
Top Processes by Memory: ⓘ
1.05 GB com.apple.WebKit.WebContent(5)
697 MB kernel_task
590 MB Safari
467 MB Google Chrome Helper(8)
418 MB BDLDaemon
Virtual Memory Information: ⓘ
20 MB Free RAM
7.98 GB Used RAM (1.67 GB Cached)
30 MB Swap Used
Diagnostics Information: ⓘ
Sep 27, 2016, 12:49:33 PM Self test - passed
Sep 27, 2016, 12:39:59 PM ~/Library/Logs/DiagnosticReports/Safari_2016-09-27-123959_[redacted].crash
com.apple.Safari - /Applications/Safari.app/Contents/MacOS/Safari
Sep 27, 2016, 12:31:24 PM ~/Library/Logs/DiagnosticReports/QuickLookSatellite_2016-09-27-123124_[redacted ].crash
/System/Library/Frameworks/QuickLook.framework/Versions/A/Resources/quicklookd. app/Contents/XPCServices/QuickLookSatellite.xpc/Contents/MacOS/QuickLookSatellit e
Sep 27, 2016, 12:31:18 PM ~/Library/Logs/DiagnosticReports/QuickLookSatellite_2016-09-27-123118_[redacted ].crash
Sep 26, 2016, 03:33:12 PM /Library/Logs/DiagnosticReports/Safari_2016-09-26-153312_[redacted].hang