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All replies
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Helpful answers
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Sep 29, 2016 6:02 AM in response to isabelita089by FlashOverOne,★HelpfulHi!
Did you try a hard reset on your Devices? (Holding down the Home Button and Sleep/Wake-Button for 10 Seconds until Apple Logo Screen appears.)
If the problem is still present after this procedure I would recommend contacting the Apple Support via telephone.
Greetings!
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Sep 29, 2016 6:05 AM in response to isabelita089by isabelita089,After talking with the support: They told me, they changed the command with iOS 10.0.2. You have to press sleep/wake-button and home button now at the same time for 1 second, now it works.
Thanks
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Oct 2, 2016 11:59 AM in response to isabelita089by sblamjo,I had same problem. Found answer on different site. Momentarily press on/off button and home button at same time. That now works for me.
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Oct 8, 2016 5:16 PM in response to isabelita089by winkle33,This does work but very hard to do both at once and many times it reverts to home screen. Not a good solution- we want what we had back. Screenshots are great for saving info and why would they make it harder to do. Once again the programers at Apple seem to totally unaware or just don't care what many customers want or use.
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Oct 9, 2016 1:22 PM in response to isabelita089by KathleenH,This worked for me but it is very awkward. I also hate the changing of basic items without letting customers know
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Oct 9, 2016 2:55 PM in response to KathleenHby winkle33,I so agree with Kathleen - why do they keep doing this - changing stuff that is NOT broken and forcing users to figure out workarounds that are not as good as the old. Apple over so good but these little things - that drive us all crazy. Did you see what they did to photos - albums are in a totally random order now and no way to put what you look at everyday up at the top. Crazy. Everytime I have scroll down 2 screens to find my PhotoStream I get irritated. So unnecessary if they would just find out what users are using before they just change it.
Hoping the developers read these threads!!