Paolo barbagallo

Q: tvos 10 problem

Hi ,

 

wifi problem, air play problem,.

Con l'aggiornamento ios 10 la mia apple tv sta andando malissimo, provvedete per favore

iOS 10, apple tv 4

Posted on Sep 29, 2016 4:08 PM

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Q: tvos 10 problem

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Sep 29, 2016 4:10 PM in response to Paolo barbagallo
    Level 10 (104,380 points)
    Apple TV
    Sep 29, 2016 4:10 PM in response to Paolo barbagallo

    Try the following steps, check whether things are working after each step where appropriate, before trying the next.


    1. Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
    2. Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
    3. Restart the Apple TV (Settings > General > Restart).
    4. Restart the Apple TV by removing ALL the cables for 30 seconds.
    5. Restart your router. (Also try removing it’s power cord for at least 30 seconds)
    6. Restart your mobile device or computer.


    If you are still having problems, try using 802.11n for wifi if you are currently using either 802.11b or 802.11g.


    If your problem is AirPlaying from a computer, try disabling bluetooth


    If you are still having problems, the following article(s) may help you.


    Troubleshooting AirPlay

    Troubleshooting Wi-Fi networks and connections

    Recommended Wi-Fi settings

    Wifi Diagnostic Software (for Mac users)


    You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.


    When making adjustments to your network for better optimisation, you may find some of the points mentioned on this page helpful.