HT201569: If your iPhone, iPad, or iPod touch won't charge

Learn about If your iPhone, iPad, or iPod touch won't charge
billfromfair lawn

Q: iPhone 5s discharges rapidly when using phone....it is 29 months old......time for a new phone?

iPhone 5s rapidly discharges when using phone.......it is 29 months old.........time for a new phone?

iPhone 5s, iOS 8.1.3

Posted on Sep 28, 2016 8:52 PM

Close

Q: iPhone 5s discharges rapidly when using phone....it is 29 months old......time for a new phone?

  • All replies
  • Helpful answers

  • by Ulexes138,

    Ulexes138 Ulexes138 Sep 29, 2016 5:22 PM in response to billfromfair lawn
    Community Specialists
    Sep 29, 2016 5:22 PM in response to billfromfair lawn
    Hello billfromfair lawn,

    Thanks for reaching out to the Apple Support Community. I know how important it is to be able to rely on your battery life throughout the day and I'd like to help as much as I can. As your device is over 2 years old it is possible that the battery may have come to the end of its life cycle. You have a few different options though. As you said, you can upgrade. Alternatively, if you like your iPhone 5s, Apple does offer a battery replacement service. You can learn more about that a the link below:

    Battery Service and Recycling

    Additionally, there are some things you can do to maximize the battery life. Take a look at this article for some useful tips:

    Maximizing Battery Life and Lifespan

    If you have any other questions, the whole community is here to help.


    Best regards