KaeSun

Q: Diagnostics Test: Please plug FW?

Ok, so I had been having some problems with my iPod in that when I tried to connect it to my computer, iTunes would freeze, "My Computer" wouldn't see it, etc. So one of the things I tried to do to solve this problem was see if there was something wrong with the iPod itself. I currently have the 80GB silver iPod classic. I reset the iPod using the menu and action buttons, and then put it into diagnostic boot with << and action button. I first selected the auto test, passed the quickscan, passed the keypad test, passed the wheel test, then the hold switch test comes on. I turn the hold switch on, then off, and test detects it with the 0 and 1, then hit menu to continue. Then the HP detect test, I plugged in the headphones until it said 1, and then uplugged them. Pretty much, all you do to go through these tests is do what it says so that it can read that the function is there, and then read that you removed that function, such as the HP (headphones). However, now I get to the Accessorize test. Plug in the USB cord to a power source (computer or wall outlet works) and USB_DETECT=1, and then to 0. But then it asks me to please plug FW. Which I'm assuming is FireWire. But isn't that usually used for older models? I don't have and never have had a FireWire cable for this iPod. How to pass this test? All other forums I've looked up concerning this message, most people were not trying to do the diagnostics test and had no clue what it was and what to do with it. Am I supposed to go buy a FireWire adaptor just to do this diagnostics?

Studio 1500, Windows Vista

Posted on Feb 13, 2011 8:15 PM

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Q: Diagnostics Test: Please plug FW?

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  • by Starrkya,

    Starrkya Starrkya Aug 8, 2015 3:50 PM in response to turingtest2
    Level 1 (0 points)
    Mac OS X
    Aug 8, 2015 3:50 PM in response to turingtest2

    I don't think I've ever tried to run this one on ubuntu before. So you think the problem is with the ipods software or settings or something? If I got my hands on some windows, what could I do to get it to work with my computer?

  • by turingtest2,

    turingtest2 turingtest2 Aug 8, 2015 5:40 PM in response to Starrkya
    Level 10 (87,917 points)
    Apple TV
    Aug 8, 2015 5:40 PM in response to Starrkya

    As given the stats look fine. Pretty much all my advice on getting iTunes working properly is in that user tip I linked to. If you have a 64-bit system the one thing that is worth a try is installing the "for older video cards" version. It seems to be more reliable with non-iOS devices.

     

    tt2

  • by R3dGen,

    R3dGen R3dGen Feb 20, 2016 3:48 PM in response to turingtest2
    Level 1 (0 points)
    Feb 20, 2016 3:48 PM in response to turingtest2

    Hello !

     

    First of all, Thanks for all this amazing work till now !

     

    I need some advice: I have exactly 16376 Reallocs on my Ipod which never really felt (with) gravity (lol).
    What should I do ?
    My option are to change myself the drive, find a new ipod classic 160Gb and that it's ?

     

    Thanks in advance !

     

    NB: I made a windows format and still 16376 :/

  • by turingtest2,

    turingtest2 turingtest2 Feb 20, 2016 3:53 PM in response to R3dGen
    Level 10 (87,917 points)
    Apple TV
    Feb 20, 2016 3:53 PM in response to R3dGen

    Yep, that drive has had it. There are third party repair shops that might swap the drive for you if you don't want to do it yourself.

     

    tt2

  • by cxstro,

    cxstro cxstro Feb 29, 2016 6:52 PM in response to turingtest2
    Level 1 (0 points)
    Feb 29, 2016 6:52 PM in response to turingtest2

    I know this is a 5 yo thread, but my iPod recently showed "[Can't Open Device] ERROR! Diag Halt" in its hard drive test. Does this mean he's got no way to be saved?

  • by turingtest2,

    turingtest2 turingtest2 Mar 1, 2016 12:24 AM in response to cxstro
    Level 10 (87,917 points)
    Apple TV
    Mar 1, 2016 12:24 AM in response to cxstro

    See http://joshhighland.com/2006/03/29/fix-your-ipod-by-spanking-it/ for a possible fix. Opening the case and reseating the connector might be even better.

     

    tt2

  • by Johnmc Boston,

    Johnmc Boston Johnmc Boston Mar 22, 2016 6:11 PM in response to R3dGen
    Level 1 (19 points)
    Wireless
    Mar 22, 2016 6:11 PM in response to R3dGen

    Interesting I have 16376 as well   Which is pretty close to 2^14.   I wonder if there's a 16b max on reallocs, then it doesn't try any more???

  • by Johnmc Boston,

    Johnmc Boston Johnmc Boston Mar 22, 2016 6:12 PM in response to KaeSun
    Level 1 (19 points)
    Wireless
    Mar 22, 2016 6:12 PM in response to KaeSun

    Just want to say thanks to everyone in the thread.   Finding the diags and running the IO test on it's own helped me out quite a bit.   Unfortunately, out of warranty they pretty much want the cost of the ipod to replace it, so I'll have to look for a HD repair shop near me.    sigh.  

  • by turingtest2,

    turingtest2 turingtest2 Mar 22, 2016 8:11 PM in response to Johnmc Boston
    Level 10 (87,917 points)
    Apple TV
    Mar 22, 2016 8:11 PM in response to Johnmc Boston

    Johnmc Boston wrote:

     

    Interesting I have 16376 as well   Which is pretty close to 2^14.   I wonder if there's a 16b max on reallocs, then it doesn't try any more???

     

    Yes, that is the case. It has used up all the space reserved for reallocations. The drive is toast.

     

    tt2

  • by TheLordHighExecutioner,

    TheLordHighExecutioner TheLordHighExecutioner Jul 8, 2016 4:54 AM in response to turingtest2
    Level 1 (4 points)
    iPod
    Jul 8, 2016 4:54 AM in response to turingtest2

    Thought I'd open up mine to see whether reallocs might be the problem with mine. Turns out I have 4,194,368. I don't think there's much saving it at this point.

  • by turingtest2,

    turingtest2 turingtest2 Jul 8, 2016 6:18 AM in response to TheLordHighExecutioner
    Level 10 (87,917 points)
    Apple TV
    Jul 8, 2016 6:18 AM in response to TheLordHighExecutioner

    So it would seem.

     

    tt2

  • by Manfred34,

    Manfred34 Manfred34 Sep 30, 2016 8:28 AM in response to turingtest2
    Level 1 (13 points)
    Mac App Store
    Sep 30, 2016 8:28 AM in response to turingtest2

    So, I have an iPod Classic, 160gb.  My HDD crapped out on me and so I bought an iFlash adapter to replace the HDD with flash media.  I bought a 256gb SD card and installed everything and it worked fine. Restored as advertised and loaded my entire iTunes library. Used it for a while and then it started acting up....don't remember what it was, has been awhile, but I figured I would just restore it again and reload my music.  Well, I tried that and now I cannot restore it to save my life.  Not sure what is going on exactly, however, I have used Disk Utility to reformat it and iTunes will recognize it and tell me I need to restore it, but I constantly get error messages telling me it can't be identified properly or it can't be restored.

    Screen Shot 2016-09-30 at 00.23.26.png

    Screen Shot 2016-09-30 at 00.25.23.png

    It is almost always in Disk Mode when I connect it and if I try to do a soft reset, the Apple logo appears for a few seconds then restarts again, endlessly until either I put it back in Disk Mode or the battery dies.  If i do a DFU reset, it shows me the screen with the USB plug and "Use iTunes to Restore" and I get the same results in iTunes.

    I have checked the flash card and it has no errors.  I have used numerous cables, bought new ones, etc...  I have plugged it into my wife's Window laptop and it is fine; I can restore it and then plug it into my MBP and begin to sync it, but it never stays connect long enough to finish the sync.  It disconnects after maybe 10 minutes and then i get the same message as above.  I have gone into Diagnostics mode and gone to IO>HardDrive>HDSmartData and all I get are Temp data, no SmartData....  Sometimes it does not even give me that, only the dreaded, Can't Open and Drag Halt! flashing at the bottom, but if I restart it and go back in I can typically get it.  As you can see from the below screenshot, it shows that SMART status as Not Supported....  I take it that's bad.

    Screen Shot 2016-09-30 at 00.39.50.png

    I guess what I don't understand is that it is not an HDD, it is flash memory, I restored it before, why will it not restore again and what happened to the SMART status?  I did have to replace the logic board on this baby, so I have a feeling that maybe that might be the problem perhaps?  Not sure what else to try...

  • by turingtest2,

    turingtest2 turingtest2 Sep 30, 2016 9:05 AM in response to Manfred34
    Level 10 (87,917 points)
    Apple TV
    Sep 30, 2016 9:05 AM in response to Manfred34

    I'm afraid I don't have any experience with flash replacement drives in iPods, but it isn't that surprising that SMART isn't supported since it is a feature of physical drives. Flash memory shouldn't suffer the same kind of faults.

     

    tt2

  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe Sep 30, 2016 9:23 AM in response to Manfred34
    Level 8 (40,102 points)
    Mac OS X
    Sep 30, 2016 9:23 AM in response to Manfred34

    Have you opened up the iPod again, since this problem started?  Because the adapter is physically smaller and thinner than original hard drive, it can come partially loose from internal connector.  The SD card can also come loose from the adapter's socket, which may be more likely.  It's still connected, so it works sometimes, but not reliably.

     

    This happened to me with my older gen "classic" iPod (uses different adapter).  After working fine for a while, it started to skip songs continuously.  After a reset (restart), it worked initially, but then the problem recurred.  Eventually, it gave me the error screen when reset.  I opened it up; the adapter was obviously not fully connected to internal connector.  I reconnected it firmly, added additional padding to discourage a recurrence, and it's been fine since then.

  • by Manfred34,

    Manfred34 Manfred34 Sep 30, 2016 9:43 AM in response to Kenichi Watanabe
    Level 1 (13 points)
    Mac App Store
    Sep 30, 2016 9:43 AM in response to Kenichi Watanabe

    I have opened it in fact, because someone from iFlash suggested that I test the SD card with a program called F3X, which basically tests if the SD card is in fact legit and for any errors, and naturally I had to remove it and insert it into my MBP.  Mine tested fine, which I suspected would be the result.  In any case, it did not seem like there was a problem with the adapter connection and the SD card seems to be pretty secure in its socket.  And as I stated already, I am able to restore it with my wife's Windows laptop and then connect it to my MBP and start to sync it...  I just can't restore with my own Apple computer, which is mind-boggling.  The other problem is, it won't finish the sync, unless I am doing like, one song at a time(that is an exaggeration of course, but you get my meaning) and I have a pretty sizable library, so I won't be doing it like that.  Or, it will tell me as it just did, that it can't finish the sync, because it can't find the iPod.  I don't know.... I guess I will try to open it again and look more closely at the connections and ensure they are secure....

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