Q: iOS 10 SMS and iMessage notification issues
Hello all,
Having some issues with SMS and iMessage notification since upgrading to iOS 10. The issue is that sometimes there will be no sound or vibration or anything when I receive a message. I will just happen to pick up the phone and there will be a banner on the lock screen. And before anyone asks, it's not that I've been away from the phone, or I didn't hear it go off...there was just no notification. It's as if the phone was in DND (which it wasn't).
The other thing is, I NEVER get a notification when I am sent an iMessage from a sender that is email address only (such as from a wifi only iPad). In this situation, my phone never plays a sound, never vibrates...but you open up the lock screen and there is a new message banner sitting there...like I said before - just like the phone is in DND...which it is not.
This problem is happening on both mine and my wife's phone. Any help or suggestions would be greatly appreciated.
iPhone 6s, iOS 10
Posted on Sep 13, 2016 1:35 PM
So here is an update. I believe I may have found a fix to the problem. I used to have my "Send & Receive" in the messages app set up with my phone number and an email address checked off. I unselected the email address and have now received a notifcation for every message I have received thus far. The sample size is kind of small at the moment but before this change it was 50/50 at best.
Posted on Sep 13, 2016 5:16 PM