ToastySailor
Level 1 (7 points)
iPhone

Q: Playlist from iTunes syncs to iPhone, but not all songs show up

I recently synced my iPhone to my computer for the first time.  I have a number of playlists on my phone, and a combination of ripped music from my CDs and downloaded music from the iTunes Store.

 

After syncing, all of the playlists and music looks fine on my computer.  But now on my iPhone my playlists are missing songs!  All the playlists are there, just missing songs.  And it looks suspiciously like the songs that I downloaded from the iTunes store are the ones missing.

 

Back on my computer, iTunes shows the playlists normally, with all songs.  So essentially the playlists on my iTunes on my computer are different from the playlists on my iPhone.

 

All the downloaded songs are on my iPhone.  I can find the songs individually and play them fine.  They are just missing from the playlists.

 

Any ideas?

iPhone 6, iOS 10, iOS 10.0.1

Posted on Sep 14, 2016 12:31 PM

by danis039,Apple recommended
danis039 danis039
Level 1 (11 points)
A:

I had the same problem, some of my smart playlists showing empty on iPhone after updating to iOS 10. I fixed it by going to iPhone's music tab in iTunes, unchecking all playlists and music sync, applying changes and syncing back music and desired playlists again. Good luck!

Posted on Sep 15, 2016 12:31 PM

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ToastySailor

Q: Playlist from iTunes syncs to iPhone, but not all songs show up

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  • Helpful answers

  • by TOBALL,

    TOBALL TOBALL Sep 14, 2016 12:42 PM in response to ToastySailor
    Level 2 (198 points)
    Sep 14, 2016 12:42 PM in response to ToastySailor

    try maybe to download songs directly from iTunes store on your iOS device?

  • by ToastySailor,

    ToastySailor ToastySailor Sep 14, 2016 2:42 PM in response to TOBALL
    Level 1 (7 points)
    iPhone
    Sep 14, 2016 2:42 PM in response to TOBALL

    No, as I said, the songs are on my iPhone.  I can go into my library, find the song, and play it.  They are just missing from my playlist on the iPhone.  But they are on the playlist on iTunes on my computer.

  • by flagger73,

    flagger73 flagger73 Sep 15, 2016 7:31 AM in response to ToastySailor
    Level 1 (15 points)
    Apple Music
    Sep 15, 2016 7:31 AM in response to ToastySailor

    It happens the same to me. Smart Playlists appear empty in my iPhone, but the songs are in the iPhone. Playlists are fine, the problem is with Smart Playlists.

  • by danis039,Apple recommended

    danis039 danis039 Sep 15, 2016 12:31 PM in response to flagger73
    Level 1 (11 points)
    Sep 15, 2016 12:31 PM in response to flagger73

    I had the same problem, some of my smart playlists showing empty on iPhone after updating to iOS 10. I fixed it by going to iPhone's music tab in iTunes, unchecking all playlists and music sync, applying changes and syncing back music and desired playlists again. Good luck!

  • by flagger73,

    flagger73 flagger73 Sep 16, 2016 8:11 AM in response to danis039
    Level 1 (15 points)
    Apple Music
    Sep 16, 2016 8:11 AM in response to danis039

    Thanks!! It worked!!! Have a nice day!

  • by Dennis A.,

    Dennis A. Dennis A. Sep 21, 2016 2:24 PM in response to danis039
    Level 1 (12 points)
    iPhone
    Sep 21, 2016 2:24 PM in response to danis039

    I am glad there is a workaround, but I still hope Apple fixes this bug. It takes hours to delete and reload my entire music library. Could be an iOS problem, and iTunes problem or both,

  • by rickieee,

    rickieee rickieee Sep 30, 2016 2:05 PM in response to danis039
    Level 1 (4 points)
    iPhone
    Sep 30, 2016 2:05 PM in response to danis039

    This solution does not work for me.  I still have several smart playlists (that happen to use either Comment or date filters), that when sync'd with iTunes view and play ok through iTunes (on Windows 10), but on the iPhone 6 (iOS 10.0.2), only some songs show up in the playlists (with "Downloaded" status button for each playlist).

     

    For example, one playlist has 61 songs - all get downloaded to the phone (watched the sync process), but 13 display in the playlist.  If I removed downloaded songs from the playlist, I'm left with 2.  I've tried copying and recreating single and *all* playlists more than once.

     

    One fix/workaround is to turn off "Live updating" for the playlist.  When I did this, the playlist shows all of the songs in the Music app.

     

    Apple, could you please fix this problem ASAP?!  Thanks!!

  • by Dennis A.,

    Dennis A. Dennis A. Oct 2, 2016 4:46 PM in response to Dennis A.
    Level 1 (12 points)
    iPhone
    Oct 2, 2016 4:46 PM in response to Dennis A.

    Well this problem continues. I just added 2 new albums to my iTunes library, and they will not download to my iPad or iPhone. This is nuts! Every time I add music I have to delete it all and sync it all over again? Not a viable solution.

     

    I've submitted bug reports to Apple for the iPhone 6s (at http://www.apple.com/feedback/iphone.html) and iPad Pro (at http://www.apple.com/feedback/ipad.html). Would suggest that others do likewise for their devices; if enough people complain, the likelihood of a fix in the near future improves.

  • by fj11,

    fj11 fj11 Oct 3, 2016 9:47 AM in response to ToastySailor
    Level 1 (4 points)
    Oct 3, 2016 9:47 AM in response to ToastySailor

    I had the same (for smart playlist that were one level deep (ie in a sub folder).

    playlist visible but empty  on the phone, playlist and songs visible when opening the I-phone in iTunes on the mac...

    I went the route of deleting and recreating the smart playlists in this first folder, and to my surprise, the second folder (which contained the same construct had that the songs in the iPhone on the playlist...

    So odds are you only need to redo one of them and it my even work by just creating a similar dummy smart list and syncing that one..