Q: iTunes v12.5 crash with webkit.dll on launch
I had a Windows 7 PC that I currently have iTunes v12.4 running without any problems. Upon upgrading to v12.5 iTunes instantly crashes on launch listing module webkit.dll as cause. I have had this problem a number of times with previous iTunes versions and incompatibility with Intel integrated video card drivers. Force the system to use an out-board video card and things work just fine. Upon rolling this system back to iTunes v12.4 everything was working perfectly. A fresh install of iTunes v12.5 even after removing every Apple related file and registry entries and iTunes v12.5 crashes in exactly the same way.
Apple has an obvious bug in v12.5 that needs to be squashed. As there doesn't seem to be a bug submission system that mere mortals can access, I can only hope that someone from Apple sees this (I'm not holding my breath) and puts it into their system. FYI, Apple, I really want to purchase a new iPad Pro 12.9". But until there is a version of iTunes that will run on my PC AND supports iOS10, I can't hand you over my money. AKA, there IS a financial loss to teh company for un-squashed bugs.
Thanks!
-EM
Posted on Sep 21, 2016 10:34 PM
Try entering one of the following in a command prompt where the path to your version of WebKit.dll indicates which you should choose:
SET PATH=%PATH%;C:\Program Files\Common Files\Apple\Apple Application Support
SET PATH=%PATH%;C:\Program Files (x86)\Common Files\Apple\Apple Application Support
In my case I'd been getting a WebKit.dll related crash when I used the iTunes Store. Weirdly once I got mine working I was able to reset my path and visiting the store no longer causes iTunes to crash.
tt2
Posted on Sep 30, 2016 1:36 PM