Q: My ipod touch gen 4 isn't recognised by pc or itunes - help
I'm trying to connect my ipod touch 4 gen to my pc to upload more music to it from my itunes library, but my windows pc says device not recognised and it's not showing up in My Computer or itunes.
Any ideas?
I know it's getting on a bit and I haven't synced for a while, but does that have to mean I can't load anymore music on it?
iPod touch
Posted on Oct 1, 2016 8:49 AM
NOTE: I'm assuming your PC runs Windows 7 or later. Please post back if your Windows release is older.
Try the basic and more technical suggestions in this document
If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support
Or, you can try completely uninstalling iTunes and related software components
Remove and reinstall iTunes and related software components for Windows 7 and later - Apple Support
Be sure to remove all listed components of an iTunes installation, in the exact described order. Then, download and install the latest version of iTunes from here
Posted on Oct 1, 2016 4:34 PM