mystreet123
Level 1 (4 points)
Apple Music

Q: Cannot download songs offline from Apple Music

I have already paid to become a member of Apple Music. But after I have added the songs to my iCloud library, I clicked download, the phone just cannot download those songs. These songs are shown in the downloading section but the downloading process just will not be finished. This problem occurs after I have uploaded to iOS 10.0.2 on my iPhone 7. Please help.IMG_4685.PNG

iPhone 7, iOS 10.0.2

Posted on Oct 1, 2016 5:16 AM

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mystreet123

Q: Cannot download songs offline from Apple Music

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  • by dp.4,

    dp.4 dp.4 Oct 1, 2016 9:14 AM in response to mystreet123
    Level 1 (53 points)
    Apple Music
    Oct 1, 2016 9:14 AM in response to mystreet123

    I've had a couple of strange issues with apple music since ios 10.

     

    They have all seemed to have been resolved for me by disabling icloud music library on my ios devices , turning off apple music in the music settings  , then re-enabling it all and starting afresh. Don't worry all playlists and albums etc will be there still when you re-enable icloud library.

     

    It will unfortunately remove your offline music that is already downloaded so you would have to download it again  but hopefully it will help fix your problem