Q: Upgraded to 7+ from 6s. Erased 6s and is stuck in activation lock.
I purchased my first iPhone last year (6s). I setup my apple id and have been using the iPhone quite frequently up until I got the 7+ a couple of days ago. After setting up my 7+ and I'm certain I'm not going to use the 6s anymore I thought I'll erase it. About 30 mins ago I decide to do that and erase all settings and set it up for my mum. So I go through the process and get to the startup screen and it says activation lock is on.
I enter my apple id and it fails. I'm confused.
When using the 6s I've never setup an iCloud account or backed up my Iphone.
I did it for the first time ever today on my 7+.
None has used this phone but me. I have only one apple account and iCloud account (?, are both the same account or two separate accounts)?
I really am confused at this point so decided to log into my apple account. My 7+ is listed under devices and my 6s isn't. First time using the site other than to check my shipping/order iPhone.
What do I do?
Devices owned:
iPhone 6s - latest os 10.02
iPhone 7+ - latest os 10.02
Any and all help appreciated.
iPhone 6s, iOS 10.0.2
Posted on Sep 30, 2016 6:57 PM