Brio9

Q: Updating to iOS 10 with Windows XP

I have an older PC with Windows XP, Media Center, SP3 (cannot afford to update or buy a new PC...on disability 8+ yrs).  It has iTunes 12.1.3.6 installed.  Every time I try to update my iPad or iPhone to iOS 10, iTunes indicates that I need iTunes v12.1.2 and offers me a button to download it, but when I click it, nothing happens. 

 

Where can I download this version of iTunes for Windows XP?

iPhone 6s, Windows XP, iTunes 12.1.2; iPad

Posted on Sep 18, 2016 3:05 AM

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Q: Updating to iOS 10 with Windows XP

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  • by Marvin Martianul,

    Marvin Martianul Marvin Martianul Sep 18, 2016 5:56 AM in response to Brio9
    Level 2 (424 points)
    iTunes
    Sep 18, 2016 5:56 AM in response to Brio9

    Could you post a screenshot of the erroneous message that iTunes is giving you? Anyway, iTunes 12.1.2 was released in April 2015 and could not support iOS 9, much less iOS 10. The sad fact is that Apple no longer supports XP, and you would need a PC running Windows 7 or higher (or a Macintosh) to install iTunes 12.5.1 for iOS 10 support.

  • by kyle1222,

    kyle1222 kyle1222 Oct 1, 2016 10:00 AM in response to Brio9
    Level 1 (4 points)
    iTunes
    Oct 1, 2016 10:00 AM in response to Brio9

    I am in the same situation.  iTunes 12.1.3.6 works fine with iOS9 on Windows XP with my iPhone6.  I'd like to install iOS10, but iTunes says I need on OLDER version (12.1.2).

     

    There are still plenty of XP users out there, and we all need to complain loudly about this.  Apple needs to understand that they are alienating customers by not supporting them.

  • by turingtest2,Solvedanswer

    turingtest2 turingtest2 Oct 3, 2016 11:37 AM in response to kyle1222
    Level 10 (87,363 points)
    Apple TV
    Oct 3, 2016 11:37 AM in response to kyle1222

    Testing has shown that if you update the iPhone over the air to iOS 10.0.2 it will still be able to sync with iTunes 12.1.3.6 although it is possible that a subsequent update to iOS may break this compatibility. iTunes 12.5.1 is the minimum version that will upgrade or restore iOS 10, however you could choose to rely on iCloud for backup and restore.

     

    tt2

  • by Brio9,

    Brio9 Brio9 Oct 1, 2016 2:50 PM in response to turingtest2
    Level 1 (9 points)
    iTunes
    Oct 1, 2016 2:50 PM in response to turingtest2

    Sure, but if either of my devices ever go down and need to be restored or replaced, I'm probably shot, right?  Believe me, I've thought about about this.  But I don't want to be stuck without a way to restore my devices because, you know, stuff can happen.  And in my experience, it always happens when you least need it and don't have a way of dealing with it.

     

    I really want to update, but not until I have a backup and restore plan I can afford and live with...these things are expensive and I'll be paying for this iPad for a long time.  I don't want to be paying for something I can't use because I got impulsive.

  • by Brio9,

    Brio9 Brio9 Oct 1, 2016 3:01 PM in response to Marvin Martianul
    Level 1 (9 points)
    iTunes
    Oct 1, 2016 3:01 PM in response to Marvin Martianul

    Sorry for the delay.  Of course, now this applies to the even newer version.  Here it is:

     

  • by turingtest2,

    turingtest2 turingtest2 Oct 1, 2016 3:20 PM in response to Brio9
    Level 10 (87,363 points)
    Apple TV
    Oct 1, 2016 3:20 PM in response to Brio9

    Weird. Something is clearly wrong with that prompt since it should say 12.5.1, but in any reasonable world it also tell you that the new build isn't available for the installed version of Windows.

     

    tt2

  • by kyle1222,

    kyle1222 kyle1222 Oct 2, 2016 10:32 PM in response to turingtest2
    Level 1 (4 points)
    iTunes
    Oct 2, 2016 10:32 PM in response to turingtest2

    Thanks, it works.  I certainly hope Apple will continue supporting Windows XP.  I run it on an i7 Quad.  I use XP by choice, not because I have old hardware.  I use XP for many reasons.  I want nothing to do with the "telemetry" in Win 10, and they are pushing their spyware back into 7.  No thanks, M$. I'll stick with XP.  By the way, mine still gets updates every month, until at least 2019.

     

    If you want the 2019 updates, just Google it.  It's a simple Registry key.

  • by Marvin Martianul,

    Marvin Martianul Marvin Martianul Oct 3, 2016 8:17 AM in response to kyle1222
    Level 2 (424 points)
    iTunes
    Oct 3, 2016 8:17 AM in response to kyle1222

    kyle1222 wrote:

     

    I certainly hope Apple will continue supporting Windows XP.

    Apple actually ended support for XP with the release of iTunes 12.2.0 on June 30, 2015, with the one exception being the out-of-sequence 12.1.3 that you are currently using, which is also more than a year old now. It's a pleasant surprise that you are able to support iOS 10.0.2, but as turingtest2 noted, "it is possible that a subsequent update to iOS may break this compatibility."

  • by KiltedTim,

    KiltedTim KiltedTim Oct 3, 2016 8:22 AM in response to kyle1222
    Level 9 (56,121 points)
    Mac OS X
    Oct 3, 2016 8:22 AM in response to kyle1222

    Apple doesn't support XP any more. For that matter, Microsoft doesn't support XP any more either. XP is dead. It's time to move on.

  • by Csound1,

    Csound1 Csound1 Oct 3, 2016 8:23 AM in response to kyle1222
    Level 9 (50,968 points)
    Desktops
    Oct 3, 2016 8:23 AM in response to kyle1222

    kyle1222 wrote:

     

    Thanks, it works.  I certainly hope Apple will continue supporting Windows XP.

    The simple fact is that XP is a high wire that began fraying last summer, the question is how long do you want to stand on it, hopefully not until it snaps.

  • by Brio9,

    Brio9 Brio9 Oct 3, 2016 11:36 AM in response to turingtest2
    Level 1 (9 points)
    iTunes
    Oct 3, 2016 11:36 AM in response to turingtest2

    Well, I ended up on the phone with Apple support and after taking control of my screen and trying everything possible, your answer is the only answer.  There's just nothing else to do.  She even found the site with the old versions of iTunes and 12.1.2 is gone, if it ever existed.

     

    So I upgraded to iOS 10 on both my devices and was able to backup to iTunes on my computer.  And I went through this with the nicest Apple support person ever.  

  • by Brio9,

    Brio9 Brio9 Oct 3, 2016 11:42 AM in response to Csound1
    Level 1 (9 points)
    iTunes
    Oct 3, 2016 11:42 AM in response to Csound1

    You know Kyle, it's all well and fine to say that to people who can afford to have all the choices in the world because their finances allow for it.  I'm not one of those people.

  • by turingtest2,

    turingtest2 turingtest2 Oct 3, 2016 11:43 AM in response to Brio9
    Level 10 (87,363 points)
    Apple TV
    Oct 3, 2016 11:43 AM in response to Brio9

    Glad to hear you're able to backup to your computer. Please be aware that you would probably need to migrate the library and those backups to a Windows 7 machine or better if you needed to restore them.

     

    I still have links to 12.1.2 here, but there is little reason to make use of them.

     

    tt2

  • by Csound1,

    Csound1 Csound1 Oct 3, 2016 11:43 AM in response to Brio9
    Level 9 (50,968 points)
    Desktops
    Oct 3, 2016 11:43 AM in response to Brio9

    Who is Kyle, and what does he have to do with this?

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