yumyab
Level 1 (24 points)
Notebooks

Q: Safari crashing after update to Safari 10 on El capitan

I just updated Safari through the App Store on El Capitan. Now it opens for about 10 seconds and crashes just as it starts loading the pages.

I tried removing the new version of Safari with sudo and dropping in the last version (9.1.3) from a back up I made yesterday, but now that one behaves the same and crashes at start up.

I cant even re-download Safari 10 in the App store because it seems to think I'm up to date. Even after deleting any Safari apps from my Applications folder.

I put Sierra on an ext HDD to give it a try first in an attempt to escape any of this buggy stuff, but i'm getting it from a simple Safari update anyway.

I've searched google and it doesnt look like anyone else is having the same problem yet.

Anyone got any ideas?

MacBook Pro, OS X El Capitan (10.11.6)

Posted on Sep 20, 2016 3:19 PM

by Eric Root,Apple recommended
Eric Root Eric Root
Level 9 (73,406 points)
iTunes
A:

Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test. Then try Safari/History/Show History and delete all history items.  Quit/reopen Safari and test. You can also try try Safari/Clear History…. The down side is it clears all cookies. Doing this may cause some sites to no longer recognize your computer as one that has visited the web site. Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J.  When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder.  Select Library./Caches/com.apple.Safari/Cache.db and move it to the trash.

 

Go to Safari Preferences/Extensions and turn all extensions off. Test. If okay, turn the extensions on one by one until you figure out what extension is causing the problem.

 

Safari Corruption       See post by Linc Davis

Posted on Sep 21, 2016 8:06 AM

Close
yumyab

Q: Safari crashing after update to Safari 10 on El capitan

  • All replies
  • Helpful answers

first Previous Page 3 of 3

  • by swtools,

    swtools swtools Oct 1, 2016 3:53 PM in response to swtools
    Level 1 (16 points)
    Desktops
    Oct 1, 2016 3:53 PM in response to swtools

    Some additional info:

    1. Upgrading to Sierra did not solve the problem.

    2.  After adding a new admin user - Safari works fine for that user.

    3.  Following all of Linc's suggestions did not solve the problem.  Also, after restarting Safari again, it appears that all bookmarks have been restored from the iCloud (the window that is drawn just before the crash has lots of user icons).

    4. The crash report says "Crashed Thread: 1. Dispatch queue: com.apple.Safari.BookmarksOperationQueue:defaultQueue :: BookmarksMenuController processing (QOS: UTILITY)"

  • by swtools,

    swtools swtools Oct 5, 2016 11:06 PM in response to swtools
    Level 1 (16 points)
    Desktops
    Oct 5, 2016 11:06 PM in response to swtools

    I did a clean install of Sierra, and created a new account with my apple id.  Safari is still crashing with that account, so the problem is related to content brought in from my account over the icloud.

  • by Payam Minoofar,

    Payam Minoofar Payam Minoofar Oct 11, 2016 8:19 AM in response to yumyab
    Level 1 (83 points)
    Mac OS X
    Oct 11, 2016 8:19 AM in response to yumyab

    I don't have this particular problem, but I have had two kernel panics in one week since upgrading to Safari 10. I had not had a kernel panic in two years, I think. The computer became completely unresponsive and had to be rebooted from the power button.

     

    I have a mid-2008 macbook pro fitted with an SSD. It works great, but it's a shame Apple won't let me install Sierra on it.

first Previous Page 3 of 3