carmraq

Q: Heart rate application not working

Is anybody experienced the heart rate measuring not working?  After a week of using my watch, the heart rate is not working. It keeps saying try again.

Posted on May 9, 2015 1:26 PM

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Q: Heart rate application not working

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  • by Brett L,

    Brett L Brett L May 11, 2015 12:17 PM in response to carmraq
    Community Specialists
    May 11, 2015 12:17 PM in response to carmraq

    Good day carmraq,

     

    If you are having an issue with not getting your heart rate from your Apple Watch, you may want to check this article for some useful tips -

     

    Your heart rate. What it means, and where on Apple Watch you’ll find it. - Apple Support

     

    Thanks for using Apple Support Communities.

     

    Safe computing,

     

    Brett L 

  • by peterlrowley,

    peterlrowley peterlrowley Oct 1, 2016 7:45 PM in response to carmraq
    Level 1 (4 points)
    Oct 1, 2016 7:45 PM in response to carmraq

    I started having this problem around 5 days after I upgraded to watch OS 3, on my original watch.  My battery consumption is worse too... I used to end the day with at least 50% left and now it's anywhere between dying around 9pm and ending the day at 30%.

     

    Also puzzling -- sometimes when it claims it's trying to measure the heart rate, it hasn't even got the green LED's on (I peaked under the watch).  Perhaps a strategy to save battery power when it's below a certain percentage?  It might be trying to use the infrared approach to measuring heart rate.

     

    Hoping for a watchOS 3.1 (or 3.0.1) that fixes these issues...

     

    Peter