Rlosee

Q: ios 10

how come the ios 10 doesn't offer an emergency contact button on the home screen??? I feel like that is so important yet the newest update got rid of that. If i knew that I never would have updated, ive had to use that numerous times and it has been so helpful and quick. if theres an emergency you dont want have to go thru your phone to contact an emergency service.

iPhone 6, iOS 10

Posted on Sep 25, 2016 4:55 PM

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Q: ios 10

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  • by chris_g1,

    chris_g1 chris_g1 Sep 26, 2016 5:34 PM in response to Rlosee
    Community Specialists
    Sep 26, 2016 5:34 PM in response to Rlosee
    Hi Rlosee!

    I see that you're concerned about not having the emergency contact option on the Home screen.  I can certainly understand why you're concerned, and I'm happy to help.  You can still reach the emergency contact option, it's just changed a little bit:

    Make an emergency call when iPhone is locked. On the Enter Passcode screen, tap Emergency Call (to dial 911 in the U.S., for example).

    You can read more about this in the iPhone manual here:

    Emergency Calls - iPhone

    Thanks for using Apple Support Communities.


    Cheers!
  • by Anne Stickley Michel,

    Anne Stickley Michel Anne Stickley Michel Oct 1, 2016 8:47 PM in response to Rlosee
    Level 1 (44 points)
    iPhone
    Oct 1, 2016 8:47 PM in response to Rlosee

    Since I use since I use my fingerprint to unlock my phone, the Enter Passcode screen never appears.  Sliding my screen to the right gives me the notifications screen and a left swipe gives me access to the camera. But I do not see the Emrrgency Call link at all, as I used to on iOS 9.  Any help here?

  • by Anne Stickley Michel,

    Anne Stickley Michel Anne Stickley Michel Oct 2, 2016 7:10 PM in response to Anne Stickley Michel
    Level 1 (44 points)
    iPhone
    Oct 2, 2016 7:10 PM in response to Anne Stickley Michel

    AFter playing around with this a bit more, I finally realized I could get to the 'Enter Passcode' screen by touching the home button with one of my fingers not used to unlock the phone.  The Enter Passcode screen will also appear when I press the Home button with my fingernail (my fingerprint always seems to work at unlocking my phone, hence this was why I could not get to the 'Enter Passcode' screen).