gonchwari

Q: my phone is switching between apps and dialling random numbers its own. I upgraed it to ios 10 but its still acting up.

my phone is switching between apps and dialling random numbers its own. I upgraed it to ios 10 but its still acting up.

iPhone 6s Plus, iOS 10

Posted on Oct 2, 2016 1:12 AM

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Q: my phone is switching between apps and dialling random numbers its own. I upgraed it to ios 10 but its still acting up.

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  • by turingtest2,

    turingtest2 turingtest2 Oct 2, 2016 2:07 AM in response to gonchwari
    Level 10 (87,665 points)
    Apple TV
    Oct 2, 2016 2:07 AM in response to gonchwari

    The following steps may resolve erratic device behaviour assuming it isn't actually a hardware issue. They assume that all of the content you want on the device is in your library ready for restoring. If it isn't see Recover your iTunes library from your iPod or iOS device first. I would also recommend you copy everything out of the camera roll if you haven't already.

     

    1. Backup device.
    2. Restore as a new device.
    3. Restore the backup you made earlier.

     

    Use an encrypted backup if you want to preserve passwords, wi-fi settings, web history and health data where appropriate.

     

    tt2