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Q: iOS 10: iTunes Remote.app 4.3 Crashes iTunes When Selecting 2nd Airplay Device

iPhone SE, with iOS 10 and iTunes Remote version 4.3 (updated 9/15/16).

 

1. Launch iTunes Remote on iPhone

2. Select homeshared iTunes library (iTunes 12.5.1.21, iMac ~2012, OS X v 10.11.6).

3. Open airplay menu

4. Select second device in addition to iTunes (in my case, it was an Airport Express)

 

iTunes on the iMac immediately crashes.

 

This started happening with iOS 10. It was not fixed with the recent Remote.app update.

 

Anyone else have this problem, or found a way to solve it?

 

Thanks.

iPhone SE, iOS 10

Posted on Sep 17, 2016 4:03 PM

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Q: iOS 10: iTunes Remote.app 4.3 Crashes iTunes When Selecting 2nd Airplay Device

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  • Helpful answers

  • by JacquesMLaniel,

    JacquesMLaniel JacquesMLaniel Oct 1, 2016 9:12 AM in response to Chelicerata
    Level 1 (4 points)
    iPhone
    Oct 1, 2016 9:12 AM in response to Chelicerata

    I have the same problem. The same thing happens on my iPad as well. I am not sure if the problem comes from the iOS app or from the latest version of iTunes that came out at the same time.

  • by dna.barbour,

    dna.barbour dna.barbour Oct 2, 2016 6:36 AM in response to Chelicerata
    Level 1 (4 points)
    Oct 2, 2016 6:36 AM in response to Chelicerata

    I have also been having this problem, under the conditions and software versions you describe, but thought it was perhaps due to a Mavericks incompatibility (I'm not running current macOS/OS X version). I rolled back to the earlier version of the iOS Remote app I had saved on computer and it also produced the same iTunes crash.

  • by wscheun,

    wscheun wscheun Oct 2, 2016 8:00 AM in response to Chelicerata
    Level 1 (4 points)
    iPhone
    Oct 2, 2016 8:00 AM in response to Chelicerata

    Same here, since I installed iOS 10 and ITunes 12.5.. If I want to prevent iTunes from crashing I first have to start playing music on iTunes through the Remote app with output in my computer (MacBook running El Capitan 10.11.6), then switch to an Airplay connected device. If the Airplay was selected when paused, I first have to switch back to my laptop, start playing and switch back to the Airplay device. Even choosing the Airplay device while music is paused will crash iTunes, I first haver to start playing. It's a **** nuisance this.

  • by wscheun,

    wscheun wscheun Oct 2, 2016 8:01 AM in response to JacquesMLaniel
    Level 1 (4 points)
    iPhone
    Oct 2, 2016 8:01 AM in response to JacquesMLaniel

    My guess would be it's iTunes.

  • by danno2022,

    danno2022 danno2022 Oct 2, 2016 5:04 PM in response to Chelicerata
    Level 1 (4 points)
    iPhone
    Oct 2, 2016 5:04 PM in response to Chelicerata

    same issue here.

    for a workaround, I've been using stock Music app to connect to iTunes library and switch to other airplay devices. works fine, but I'd rather use Remote app.

    also, it works fine by using iTunes itself while at my mac.

     

    macOS 10.12

    iTunes 12.5.1

    iOS 10.0.2

    Remote app 4.3