DagDog

Q: itunes for windows wont install

Latest update to itunes did not or will not install.  Get errors installing.  TBH I've tried so many solutions that I forget if the following was the original errors.  But doesnt matter ... this is what is happening.

Windows 10 PC.  I've tried most solutions I have found.  Gone through solutions offerred in HT204275.  So I've uninstalled itunes, and its related components and services (software update, mobile device support, bonjour, and application support 32&64).  And removed folders etc.  Rebooted, rebooted into safe mode etc etc.  Same errors.

 

1.  error getting file security C:\ ..... \kdrl\GetLastError:5

2.  Failed to start services.

3.  repeat of 1.

 

I've also tried installing component by component after opening itunes6464setup.exe in winrar.

 

Basically it gives me the - error getting file security.  after trying to install apple application support. both 32 and 64.

Moving on to Mobile Device Support I selected and tried both repair and install.  Regardless it gves me a failed to start service error.  I've tried to start manually, wont start.  But it says the software (mobiledevicesupport) installed okay lol.  Oh next is Bonjour it installs okay, whoopee.  I move on to itunes itself 6464.exe.  Goes full circle to the application support error.

 

I also tried the solution of adding permissions in a file that i can not recall now.  Also used windows install cleanup utility.

 

I'm at a loss.  What bothers me too is I subscribed to itunes in icloud and itunes match.  good luck getting a refund lol

Posted on Sep 22, 2016 8:33 AM

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