ritchin8

Q: ipad not working with itunes 11.4 and itunes 12.2.2 since update to ios 10.0.2

Since updating to ios 9.3.5 on my ipad mini 2, I was not able to access to my mac mini v.1,1 running os 10.6.8 with itunes v.11.4, but was able to run on my early macbook air v.1,1 running on os os10.7.5. NOW!, since the latest update to ios 10.0.2, it is not functioning on either of my units. Is there something I'm missing other than a whole new computer just to run the ipad?

iPad Mini, iOS 9.3.5, No access with iTunes 11.4

Posted on Oct 2, 2016 11:16 AM

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Q: ipad not working with itunes 11.4 and itunes 12.2.2 since update to ios 10.0.2

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  • by ChrisJ4203,Apple recommended

    ChrisJ4203 ChrisJ4203 Oct 2, 2016 11:18 AM in response to ritchin8
    Level 9 (59,412 points)
    iPhone
    Oct 2, 2016 11:18 AM in response to ritchin8

    That is because a device with iOS 10.x requires iTunes 12.5.1, which requires Windows 7 or above, or OS X 12.9.5 or above. Your OS X needs to be updated if possible. If not, then you cannot use the newer devices and iOS with that Mac.

  • by ritchin8,

    ritchin8 ritchin8 Oct 2, 2016 11:27 AM in response to ChrisJ4203
    Level 1 (8 points)
    iPad
    Oct 2, 2016 11:27 AM in response to ChrisJ4203

    That's too bad. My units run perfectly fine except the ipad issue. This is not what I expected from Apple. I am due for an upgrade to a new iphone but I'm having second thoughts about it now. Apple use to be so user friendly. What happened?

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Oct 2, 2016 11:34 AM in response to ritchin8
    Level 9 (59,412 points)
    iPhone
    Oct 2, 2016 11:34 AM in response to ritchin8

    I couldn't answer that, I'm a user, just like you. I'm not a Mac user however. I do know that your version of OS X has been around for a little bit, so an upgrade would be expected. The later version of iTunes for Windows requires 7 or above, and people are complaining about not being able to use XP or Vista, but even Microsoft is not supporting those versions any longer. They have been through Windows 7, 8, 8.1, and now 10. There has been a great deal of progression. I don't know the Mac progression, but I believe they are on 10.11 or 10.12 right now, so you an see it has been a little while since 10.7, which you report.

     

    If you are unhappy with Apple, you can let them know using the feedback link here, http://www.apple.com/feedback and click on the appropriate subject area.

  • by ritchin8,

    ritchin8 ritchin8 Oct 2, 2016 12:06 PM in response to ChrisJ4203
    Level 1 (8 points)
    iPad
    Oct 2, 2016 12:06 PM in response to ChrisJ4203

    That's not entirely true. I also use an old IBM ThinkPad running on Windows XP sp3 with iTunes v.12.1.3.6 and the ipad ios 10.0.2 runs perfectly well with it.

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Oct 2, 2016 12:08 PM in response to ritchin8
    Level 9 (59,412 points)
    iPhone
    Oct 2, 2016 12:08 PM in response to ritchin8

    That my friend is an anomaly. For the most part, the latest version of iTunes will not support iOS 10. It is even indicated on the iTunes download page. Windows XP is a security risk. I should hope you do not use that on the internet.

  • by ritchin8,

    ritchin8 ritchin8 Oct 2, 2016 12:24 PM in response to ChrisJ4203
    Level 1 (8 points)
    iPad
    Oct 2, 2016 12:24 PM in response to ChrisJ4203

    Security is not my concern with XP. I use it mainly for music playback. My problem is I can no longer backup my ipad onto my Macs. I had lost some playlists since the updates and now its totally useless because I cannot restore or access it. I am aware my Macs are outdated but I think this latest ios is forcing us buy newer Macs.

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Oct 2, 2016 12:32 PM in response to ritchin8
    Level 9 (59,412 points)
    iPhone
    Oct 2, 2016 12:32 PM in response to ritchin8

    ritchin8 wrote:

     

    but I think this latest ios is forcing us buy newer Macs.

    You can look at it however you wish. Apple can determine what will support what. Unfortunately, iOS 10.x requires OS X 10.9.5 or above. How you deal with that is up to you.

     

    When you say the iPad runs with the computer and Windows XP, what do you mean runs? It is syncing, backing up, etc.?

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Oct 2, 2016 12:33 PM in response to ritchin8
    Level 9 (59,412 points)
    iPhone
    Oct 2, 2016 12:33 PM in response to ritchin8

    Duplicate post.

  • by MichelPM,

    MichelPM MichelPM Oct 6, 2016 5:51 PM in response to ritchin8
    Level 6 (14,087 points)
    iPad
    Oct 6, 2016 5:51 PM in response to ritchin8

    ritchin8 wrote:

     

    Security is not my concern with XP. I use it mainly for music playback. My problem is I can no longer backup my ipad onto my Macs. I had lost some playlists since the updates and now its totally useless because I cannot restore or access it. I am aware my Macs are outdated but I think this latest ios is forcing us buy newer Macs.

    You do not, necessarily, need a new Mac to run a more modern OS operating system.

    What is the year and model of your Mac?

    Your Mac maybe able to run newer Mac OS versions.

     

    I am running a late 2009 iMac that is 7 years old and can run the latest OS versions, if I choose.

  • by ritchin8,

    ritchin8 ritchin8 Oct 6, 2016 9:28 PM in response to MichelPM
    Level 1 (8 points)
    iPad
    Oct 6, 2016 9:28 PM in response to MichelPM

    MichelPM, thanx for your input. The units I use are: 1) an original released (first generation early 2008) MacBook Air and 2) an early version of a Mac Mini which predates that. They are running on an Intel Core 2 Duo processor of which I was able to install myself with 32 bit processors built-in. I believe this is where the problem lies. MacOS 10.7.5 is as far these guys can go. "Apple has been removing Macs that don't support 64 bit processors from its OS X compatibility list since it introduced Snow Leopard (OS 10.6). With Mountain Lion (OS10.8), Apple trimmed the compatibility list by being very strict about what constitutes full 64-bit support"(quote from about tech website). But my main peeve is prior to the update on my iPad to ios 9.3.5, I was able to access it with iTunes v.11.4. Now with this latest ios 10.0.2 the iPad is no longer recognized with iTunes v.12.2.2. I've lost some of my playlists since the update. My original backups was with iTunes v.11.4. The strange thing is, my iPhone 5 is still accessible with the 2 Macs. It's been updated to ios 9.3.5 but I'm holding off the current update for fear it will have the same effect. I may some day in the future invest to a newer Mac but right now it's not a option just for an iPad.