swtools

Q: After upgrading iTunes to 12.5.1.21, Safari is crashing

Running os X El Capitan on a late 2012 iMac with 32GB.

 

I installed the latest iTunes update (12.5.1.21) and now Safari crashes on startup.  I tried rebooting and no help.

 

Next I installed Sierra, thinking that might clear up the problem, but it did not.

 

What should I try next?  Perhaps the problem is unrelated to iTunes, because the crashed method in Safari is safari_addMenuItemForBookmark:withTabPlacementHint:topBookmark:bookmarkBarColle ction:bookmarksMenuCollection and the crash is due to a NULL CoreFoundation pointer in CFRelease().  However, the Safari crash started immediately after the iTunes upgrade.q

iMac, Mac OS X (10.6.8)

Posted on Oct 1, 2016 9:48 AM

Close

Q: After upgrading iTunes to 12.5.1.21, Safari is crashing

  • All replies
  • Helpful answers