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Q: iTunes not recognizing iPhone after 10.0.2

Hello,

 

I updated my iphone to 10.0.2 and it seems that my mac is not able to recognize the iphone since.

 

Here's what happens when I connect it via USB:

 

My Mac says something to the effect of (in Japanese) "Could not connect to this iphone as an invalid response was received." The only button on this message is an OK button.

 

And the iphone asks me if I can trust this computer. I naturally press Trust.

 

But nothing happens. The iPhone will not show up on iTunes.

 

I run macos 10.8.5 with iTunes 11.4 (18)

 

Thanks for any help!

MacBook Pro, OS X Mountain Lion (10.8.5), null

Posted on Oct 2, 2016 5:41 PM

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Q: iTunes not recognizing iPhone after 10.0.2

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