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All replies
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Helpful answers
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Oct 4, 2016 7:15 AM in response to hahaJF frommelbourneby chris_g1,Hello hahaJF frommelbourne,
Thank you for using Apple Support Communities. It's my understanding you've been experiencing issues with Maps loading on your iPhone. I get lost almost every time I go out of town. I use Maps to help me find new locations, it's very helpful. I want to make sure you're able to use Maps successfully. Please review the steps below.
- Go to Settings > Privacy > Location Services and make sure that Location Services and Maps is set to While Using.
- Make sure that you set the date, time, and time zone correctly on your device. Go to Settings > General > Date & Time. If possible, use Set Automatically.
- Restart your device.
- Make sure that cellular data or Wi-Fi is on and that you have an active connection.
- Try a different location or switch to a different Wi-Fi network.
Location Services uses GPS, Bluetooth, crowd-sourced Wi-Fi hotspot, and cellular towers to determine your location. Learn more about Location Services on your iOS device.
Have a wonderful day!
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Oct 5, 2016 2:32 AM in response to chris_g1by hahaJF frommelbourne,Hi Chris,
Thank you for your reply. I knew this answer and all the steps are ticked but it does not work at all. Thanks all the same.
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Oct 5, 2016 12:59 PM in response to hahaJF frommelbourneby alex_h1,You're most welcome. Thank you for following up. At this point we recommend backing up and updating the iOS software on your iPhone. Use the steps in the link below for assistance:
Update the iOS software on your iPhone, iPad, or iPod touch -
Oct 10, 2016 4:01 PM in response to alex_h1by hahaJF frommelbourne,
Hi Alex,Thank you for your reply. However, even I update the iOS, the may still can be loaded...And of course I turned on the location in the Privacy but it does not solve this issue...
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Oct 11, 2016 1:14 PM in response to hahaJF frommelbourneby JovonaP.,We appreciate you following up with your results. It's possible content within the phone is causing an issue. We recommend erasing the phone and testing the issue without your content added. It's very important to back up your valuable data before erasing. Please use the link below to assist with backing up, erasing, setting up as new, and additional steps.
How to erase your iOS device and then set it up as a new device or restore it from backups
