kurt296

Q: why doesn't apple mail take attachments?

Dear Wise & Powerful Masters of Technology,

 

After a recent update, I fear my apple mail application no longer accepts attachments.  I am running OSX 10.9.5.

 

Is there a way to fix this?

 

Has anyone else seen this problem?

 

What is the quickest way to fix this?

 

Thank you for your help & time.  Please let me know if I can be of any help to you in this or other matters.

 

Your humble,

 

 

 

Kurt296

MacBook Air (13-inch, Early 2014), OS X Mavericks (10.9.5)

Posted on Oct 1, 2016 5:57 PM

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Q: why doesn't apple mail take attachments?

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  • by Eric Root,Apple recommended

    Eric Root Eric Root Oct 2, 2016 7:23 PM in response to kurt296
    Level 9 (73,376 points)
    iTunes
    Oct 2, 2016 7:23 PM in response to kurt296

    What happens when you try to attach something?

     

    If the problem is still there, try booting into the Safe Mode using your normal account.  Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer or by using the developer’s uninstall instructions. For each disable/delete, you will need to restart if you don't do them all at once.

                   

    Safe Mode

     

    Safe Mode - Mavericks

  • by kurt296,

    kurt296 kurt296 Oct 2, 2016 5:51 PM in response to Eric Root
    Level 1 (8 points)
    Mac OS X
    Oct 2, 2016 5:51 PM in response to Eric Root

    Dear Mister Root,

     

    When I drag a *.pdf or *.jpg I get a little light blue box marked"Blocked Plug-in".  I have a couple of hours of work before I can reboot.  I will try that later this evening & let you know how it worked out.

     

    Thank you for responding to my pitiful cries for help.

     

    Your humble computer geek,

     

    Kurt296

  • by kurt296,

    kurt296 kurt296 Oct 2, 2016 7:24 PM in response to Eric Root
    Level 1 (8 points)
    Mac OS X
    Oct 2, 2016 7:24 PM in response to Eric Root

    Dear Mister Root,

     

    Thank you for suggesting that I reboot.  I am so embarrassed.  The problem went away.

     

    Normally, the Airbook runs for months before I need a reboot.  (Take that Micro$oft!)

     

    Your grateful computer user,

     

     

     

    Kurt296

  • by Eric Root,

    Eric Root Eric Root Oct 2, 2016 7:32 PM in response to kurt296
    Level 9 (73,376 points)
    iTunes
    Oct 2, 2016 7:32 PM in response to kurt296

    You are welcome. No need to be embarrassed. At least it was an easy fix to solve your problem.