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All replies
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Helpful answers
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Sep 21, 2016 7:14 AM in response to John_Berkowitzby becky_s22,Hello John_Berkowitz,
Thank you for using Apple Support Communities. It's my understanding dozens of your Maps favorites are now missing. I rely on my favorites in many different apps. I can understand your concern. I am happy to help.
First I recommend restarting. This can resolve many unexpected behaviors. Follow the steps below to restart- Press and hold the Sleep/Wake button until the red slider appears.
- Drag the slider to turn your device completely off.
- After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo
Restart your iPhone, iPad, or iPod touch
If you have a recent backup you can restore from the backup. Please follow the steps below to restore from a backup.
Restore your iPhone, iPad, or iPod touch from a backup
Have a great day! -
Sep 25, 2016 6:14 PM in response to John_Berkowitzby James vdM,Yesterday I found all my maps favourites for my upcoming holiday had been deleted. I spent hours putting them back in. Today they are all gone again.
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Sep 28, 2016 4:09 PM in response to John_Berkowitzby cjlacz,I have the same problem. I've found the hundreds of favorites I've entered over time are all gone too.
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Sep 28, 2016 4:15 PM in response to John_Berkowitzby James vdM,★HelpfulI Have a case logged with Apple. I haven't heard anything since the 27th though.
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Oct 3, 2016 1:51 AM in response to John_Berkowitzby bjohng,i had to restore back to ios9.3.5 , then a restore from a backup just to get mine back.
hopefully this will get fixed soon...
