Bemhr

Q: IOS 10 won't update my apps

After updating into ios 10 and I noticed that my apps were not auto-updating. Have anyone of you have the same experience?

iPhone 5s, iOS 10

Posted on Sep 27, 2016 6:43 AM

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Q: IOS 10 won't update my apps

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  • by sterling r,

    sterling r sterling r Sep 28, 2016 8:45 AM in response to Bemhr
    Community Specialists
    Sep 28, 2016 8:45 AM in response to Bemhr

    Hi there, Bemhr.

    Seems like your applications aren't updating automatically since you upgraded your iPhone 5s to iOS 10. I'm pretty particular about my applications updating and I'll be glad to help.

    If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network -- The first thing to check is that you have a strong connection to the internet. I've included this article if you find you're having difficulties

    If you have a good signal, on your phone, tap Settings > iTunes & App Stores and make sure that "Updates" is turned on. If it is, turn it off then back on after a few seconds. 

    If your apps haven't started updating automatically, open the App Store on your iPhone, scroll to the bottom, tap your ID and select "Sign Out" and provide your password. After restarting your iPhone, open the App Store again and sign back in with your ID.

     

    Thanks for being a part of Apple Support Communities. Take care!

  • by dieselfish,

    dieselfish dieselfish Oct 3, 2016 3:01 AM in response to sterling r
    Level 1 (4 points)
    iPhone
    Oct 3, 2016 3:01 AM in response to sterling r

    Same here - iPhone 6s and iPad Mini 4 both on iOS 10.0.2. Automatic updates are not working. Old iPad Gen 3 on iOS 9.3.5 works fine, so it looks like an iOS 10 issue.

     

    I've tried signing out, restarting and signing back in, force quit the app, 10 tap force refresh, resetting network preferences... even tried ignoring it for a couple of days hoping it would get round to it later, but nothing seems to make any difference.

     

    I can manually download updates, but it doesn't happen automatically. Not the end of the world but it's not working as it should so it's annoying.

  • by Poogis,

    Poogis Poogis Oct 4, 2016 3:58 AM in response to dieselfish
    Level 1 (48 points)
    Oct 4, 2016 3:58 AM in response to dieselfish

    I've been having the 'apps not auto updating' trouble since the iOS10 GM release. This worked for me:

     

    App Store > Featured (at bottom) > Sign out (if logged in) > Sign in. The queue of waiting apps all kicked in.

     

    Cheers!

     

    ps. I also signed out of iCloud (iOS10) and then back in about 12 hours before doing the above if it helps.

  • by dieselfish,

    dieselfish dieselfish Oct 4, 2016 4:55 AM in response to Poogis
    Level 1 (4 points)
    iPhone
    Oct 4, 2016 4:55 AM in response to Poogis

    Both iPhone and iPad have now done automatic updates, so it does seem to be working for me now. I think signing out of the App store from within the App Store app itself was the last thing I tried on both devices (but I have tried so many things I could be wrong). But unlike yours, Poogis, neither did the updates straight away.

     

    I noticed because the app badge had disappeared some hours later. I had notifications but both devices had done the updates overnight during a period when they were on Do Not Disturb, and I had not had notifications in the Lock Screens, just the Notifications screen.

     

    Anyway, I'll keep an eye on it but it does look like it's sorted out for me.

     

    Cheers

  • by Poogis,

    Poogis Poogis Oct 6, 2016 8:22 AM in response to dieselfish
    Level 1 (48 points)
    Oct 6, 2016 8:22 AM in response to dieselfish

    Back to apps being stuck again.

     

    ¯\_(ツ)_/¯