Aescleal

Q: 2011 mac mini video issue

Hi, my Mac mini 2011 has the identical video issue as the 2011-2012 MacBook Pro see here:  http://www.apple.com/support/macbookpro-videoissues/

 

Does Apple have any similar program for the mini?  Identical graphic fail.  Last fall I talked to support about it and was told since I was out of warranty... sorry.

 

But since then they've acknowledged the 2011 MBP has this issue and are doing something about it.  But what about the rest of us with this same issue?

 

Can anybody tell me if they've opened a similar program for their other computers?

 

Thanks,

Pete

Mac mini, Mac OS X (10.7.3)

Posted on May 27, 2015 9:53 AM

Close

Q: 2011 mac mini video issue

  • All replies
  • Helpful answers

first Previous Page 3 of 3
  • by Bill Beasley,

    Bill Beasley Bill Beasley Aug 31, 2016 6:09 AM in response to Felis
    Level 2 (394 points)
    Aug 31, 2016 6:09 AM in response to Felis

    I found the exact same thing after I came home from vacation. nothing I've done so far has helped. I'm disappointed in Apple on this one. I hoped this would last for years more.

  • by JCLUser,

    JCLUser JCLUser Sep 13, 2016 1:31 PM in response to Aescleal
    Level 1 (4 points)
    Sep 13, 2016 1:31 PM in response to Aescleal

    Same problem. Mac Mini Mid 2011. 2.5 Gz i5. Radeon HD 6630M.

    Was considering buying a new mac but given that this is a design flaw that has been ignored by Apple.. I am going the PC route.

  • by Runsha,

    Runsha Runsha Sep 20, 2016 11:25 PM in response to Leidon
    Level 1 (8 points)
    Sep 20, 2016 11:25 PM in response to Leidon

    Thats it! Thats picture is exactly what my Mid 2011 Mac Mini is doing! But try to describe that mess on the phone to someone. It will start doing that after a variable length of time then suddenly entire screen will offset to left between 20 and 30% and cooling fans all take off like mad max rpm. *sighs* Got the silly thing on a laptop cooling pad with 3 fans blowing full blast flipped on its back like a turtle with cover off just to keep it cool enough to work. Reset usually brings it back but often have to accomplish that reset with hard dump from power switch. Sad thing is I initially bought mini just prior to the mid 2011 one coming out and it had major issues that after 3 months the Apple store gave up on it and replaced it.. with a mid 2011 one since other was no longer available. I paid the extra to have the AMD graphics card and it worked fine till about 3 months ago and then this started happening. Replaced cables and changed monitors and even hooked it to TV. Used HDMI and thunderbolt outputs with various adapters and has same issue with them all. Only other problem I have had is that memory2 temp sensor is frozen at 122f never goes up or down  yet it "tests good" on diagnostics.

     

    So guess I know what issue is now. And guess I get to join the crowd waiting for an Apple solution that aint gonna bankrupt me.

  • by lion_nel,

    lion_nel lion_nel Sep 23, 2016 10:44 PM in response to Runsha
    Level 1 (8 points)
    Desktops
    Sep 23, 2016 10:44 PM in response to Runsha

    Hello,


    Sorry to hear the bad news.

    Much is the same problem as you. I also have the problem here
    : Mac-Mini 2011 - AMD Radeon GPU Failure

     

    Apple will not do anything unfortunately.

  • by Bill Beasley,

    Bill Beasley Bill Beasley Sep 24, 2016 8:34 PM in response to Aescleal
    Level 2 (394 points)
    Sep 24, 2016 8:34 PM in response to Aescleal

    I Have the Mac Mini i7 with the Radeon graphics. At this point, I have days of the pink screen failures interspersed with normal operation. I've tried most everything I can find to do with no definitive answers. Diagnostic mode comes up clean. Recovery mode doesn't boot. PRAM eset doesn't help. Safe mode fails, etc, and then it boots. Once it works it works for days to a week or so, and fails again.

     

    I have always expected Macs to last longer than 4 years. Maybe that isn't the case any more.

     

    Other than the one person have others had luck getting Apple to address this issue?

     

    BIll

  • by stuchel,

    stuchel stuchel Sep 26, 2016 11:39 AM in response to Aescleal
    Level 1 (14 points)
    Desktops
    Sep 26, 2016 11:39 AM in response to Aescleal

    I Have a 2.5ghz 2011 Mac mini with a similar issue, constant reboots, no safe mode, no internet recovery just a white screen! Gutted because I've fitted an additional 512 SSD and 16gb RAM. Goes without saying this thing was a beast! :-(

     

    I Haven't opened up a case yet but I'm definitely going to look into it.. my Mac mini has just been with KRCS here in the U.K. Which is an official reseller.. they called me to tell me it's the graphics chip and because it's a part of the logic board it's £357 for a new logic board! Told him to send it back to me. I'm not paying that For a machine that's 5 years old

     

    ive just bought a 2.8ghz 2014 8gb ram mini  for £799 but then I found this thread. I'm so ****** about it now that I wanna chill a bit before contacting apple.

     

    im intrigued as to whether anyone else has had any luck at all with this? I was today told by KRCS guy in store that I could maybe open a case under the consumer act but as it's been modified by myself I wouldn't get anywhere!!

     

    IM gonna contact Apple soon just wanna go the right way about it!

     

    Stuart

  • by stuchel,

    stuchel stuchel Oct 3, 2016 3:46 AM in response to Aescleal
    Level 1 (14 points)
    Desktops
    Oct 3, 2016 3:46 AM in response to Aescleal

    Just sent my 2011 Mac mini in to be assessed under the 'European Consumer Law' to see if the will replace/repair it for free/lower cost. There is a possibility however that they could say 'youve added an SSD yourself' so it's void. Hopefully not and hopefully this will be successful and you lot can do the same.

     

    I Will keep you informed of my progress!

     

    Stuart

  • by vinayak p,

    vinayak p vinayak p Oct 6, 2016 12:01 AM in response to Bill Beasley
    Level 1 (4 points)
    Desktops
    Oct 6, 2016 12:01 AM in response to Bill Beasley

    Hi Guys,

    I am having the same issue as you guys with my mac mini 2011 model ( i5 processor, AMD Radeon HD Graphics, 500 SSD ).

     

    Issue :

    Mac boots up with apple logo with progress bar at the bottom, then suddenly grey screen appears and stays there forever.  Both Mac OS X Recovery ( cmd + R ) and Internet Recovery ( cmd + option + R ) end up with a grey screen at the end.

     

    Country : INDIA

     

    Diagnostics shows everything is running fine.

     

    Apple hardware checkup utility shows everything is okay.

    (Press D key during power up)

     

    Now I am trying to figure out what wrong here.

     

    I suspect something is wrong with the software, especially the graphics driver.

     

    Let me know if any of you find any solution.

     

    Thanks

  • by Seebär,

    Seebär Seebär Oct 7, 2016 3:24 PM in response to vinayak p
    Level 1 (4 points)
    Oct 7, 2016 3:24 PM in response to vinayak p

    I have got the same problem. Explained this to Apple support but they didn't figure out that there is such a problem. They never came back to me after I have send log files and screenshots. Are these guys not using computers to store such known issues???? APPLE if you are following this thread: I am expecting you to fix this issue now !

    IMG_1474_low_res.jpg

  • by vinayak p,

    vinayak p vinayak p Oct 7, 2016 7:54 PM in response to stuchel
    Level 1 (4 points)
    Desktops
    Oct 7, 2016 7:54 PM in response to stuchel

    Hi,

    Yup, my reply was the same Logic-board issue.

     

    My mac mini is or was only 3 and half years old.

    Seriously, nobody expects Motherboard or as apple calls it "Logic-board" to go bad just after a couple of years.

     

    Apple should genuinely replace these parts free of cost otherwise, I am going to think twice before buying apple products.

  • by lion_nel,

    lion_nel lion_nel Oct 7, 2016 10:16 PM in response to Seebär
    Level 1 (8 points)
    Desktops
    Oct 7, 2016 10:16 PM in response to Seebär

    Hi everybody,

    It is always the same problem. It's not hard but logiel.
    It is a defect of the AMD video card. Mac died.
    We must change the video card.

    You can request support from Apple. Good luck.

first Previous Page 3 of 3