Tillone

Q: IOS 10 and contact custom ringtones

Hi to all,

i've just upgraded my Iphone 6s Plus to IOS10 and everything works great, but i've noticed that the custom ringtones, assigned to single contact, don't work anymore.

 

Anyone else have this issue ?

 

Thank you.

Posted on Sep 14, 2016 5:33 AM

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Q: IOS 10 and contact custom ringtones

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  • by _ALE_,

    _ALE_ _ALE_ Oct 3, 2016 7:39 AM in response to Meg St._Clair
    Level 1 (4 points)
    Oct 3, 2016 7:39 AM in response to Meg St._Clair

    Meg St._Clair wrote:

    I'm not saying it's not real. What I'm saying is that it's most likely the result of some rare confluence of factors, only one of which might be iOS 10 that calling it an iOS 10 bug is premature.

    Ok, fair enough.

    But still I can't understand which factors confluenced to get this result. Didn't change anything before and after the upgrade. No new apps, no new ringtones, no new settings.

    I select a ringtone for my messages: it just works. I select a ringtone for my incoming calls: it just doesn't.

    How can I imagine the problem to be caused by something else than iOS 10?

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Oct 3, 2016 7:43 AM in response to _ALE_
    Level 9 (59,566 points)
    iPhone
    Oct 3, 2016 7:43 AM in response to _ALE_

    _ALE_ wrote:

     

    Meg St._Clair wrote:

    I'm not saying it's not real. What I'm saying is that it's most likely the result of some rare confluence of factors, only one of which might be iOS 10 that calling it an iOS 10 bug is premature.

    Ok, fair enough.

    But still I can't understand which factors confluenced to get this result. Didn't change anything before and after the upgrade. No new apps, no new ringtones, no new settings.

    I select a ringtone for my messages: it just works. I select a ringtone for my incoming calls: it just doesn't.

    How can I imagine the problem to be caused by something else than iOS 10?

    Factors that could be involved: corrupted data caused by the update (it happens). Some weird interaction with an app not properly updated.

     

    And, for what it's worth, this is a problem that people report sporadically even when they haven't recently done an update. There seem to be a number of different reasons for it. A search of the forums will probably bring up the older threads.

  • by iHese,

    iHese iHese Oct 3, 2016 7:43 AM in response to _ALE_
    Level 1 (4 points)
    iPhone
    Oct 3, 2016 7:43 AM in response to _ALE_

    It's in iOS10 I got the answer from bugreport team.

  • by Othserge,

    Othserge Othserge Oct 3, 2016 7:49 AM in response to iHese
    Level 1 (8 points)
    Applications
    Oct 3, 2016 7:49 AM in response to iHese

    We're all facing the same issue...

  • by wobo63,

    wobo63 wobo63 Oct 3, 2016 2:55 PM in response to Tillone
    Level 1 (14 points)
    Oct 3, 2016 2:55 PM in response to Tillone

    Don't know if this is interesting for anyone of you ... but may be. The very issue happens here - no individual ringtones working. But when I am out of my carrier's network (like abroad) everything works great.

    I stayed in Portugal last weekend and all fine. Once back home and within provider's cellular network - same issue back. Very strange to me!

  • by Bernard Piller,

    Bernard Piller Bernard Piller Oct 3, 2016 3:06 PM in response to wobo63
    Level 1 (9 points)
    Oct 3, 2016 3:06 PM in response to wobo63

    It is interesting, I don't know why the "helpful" button does not work for me anymore.

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Oct 3, 2016 4:32 PM in response to Bernard Piller
    Level 9 (59,566 points)
    iPhone
    Oct 3, 2016 4:32 PM in response to Bernard Piller

    Bernard Piller wrote:

     

    I don't know why the "helpful" button does not work for me anymore.

    I believe you can only use it twice in a thread.

  • by Bernard Piller,

    Bernard Piller Bernard Piller Oct 3, 2016 9:46 PM in response to Meg St._Clair
    Level 1 (9 points)
    Oct 3, 2016 9:46 PM in response to Meg St._Clair

    This forum software is crap.

  • by nie2608,

    nie2608 nie2608 Oct 4, 2016 12:14 AM in response to wobo63
    Level 1 (4 points)
    Oct 4, 2016 12:14 AM in response to wobo63

    same as mine! the ringtone is depending on carrier's network. when i use "T" network, the contact ringtone works fine, but when i changed into "X" network, the problem comes back!

  • by longtom99,

    longtom99 longtom99 Oct 4, 2016 12:27 AM in response to nie2608
    Level 1 (18 points)
    Desktops
    Oct 4, 2016 12:27 AM in response to nie2608

    Strange. In Austria tested with 3 different carriers. AllMOK. Hoping for a fix in 10.1 Beta2. Tiday?

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Oct 4, 2016 5:37 AM in response to Bernard Piller
    Level 9 (59,566 points)
    iPhone
    Oct 4, 2016 5:37 AM in response to Bernard Piller

    Bernard Piller wrote:

     

    This forum software is crap.

    Submit your feedback to Apple here:

     

    http://www.apple.com/feedback

  • by iAgata,

    iAgata iAgata Oct 4, 2016 7:47 AM in response to Tillone
    Level 1 (4 points)
    Oct 4, 2016 7:47 AM in response to Tillone

    iPhone 5s, iOS version 10.0.2, Italian.

    The ringtone (full song) is there, it is assigned and reassigned. Also newly assigned to a different contact.

    It will ONLY ring the general assigned ringtone (another full song).

     

    Really annoying!!

  • by FrateTAC,

    FrateTAC FrateTAC Oct 5, 2016 4:38 AM in response to iAgata
    Level 1 (18 points)
    Apple Music
    Oct 5, 2016 4:38 AM in response to iAgata

    Same problem here, mia cara Agata!

     

    Seriously, 2 months roll-out of beta program (developer and public) and no one notice fix it???

    This bug is present since iOS 10.0 BETA 1 !!!

    Where are you Apple? Where are your legendary attention to details? I'm really disappointed...

    Waiting for 10.1 for a FINAL solution.

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