Corlett88

Q: iTunes won't sync all my songs

Hi there,

 

I have just got myself the iPhone 7 128gb phone after having a 5 for 4 years or so. I spent Saturday evening setting it up using iTunes, however I am now finding that a fair few of my songs aren't playing on my iPhone, which I think must be down to a sync issue. Now to begin with, the syncing and setting up from backup process took about 8 hours over night. This may be down to my laptop (Windows 10) or the fact that I have over 9000 songs to put on there. I have had this issue in the past but now some of my more listened to songs, which I haven't previously had problems with, aren't playing on the phone.

 

So after syncing the first time, I had an error appear saying that certain songs could be not be synced, so I tried again and again and this number of songs got smaller and smaller each time BUT some of the songs never appeared on this list and still cannot be played on the phone. It's very odd and I can't even just drag them on the the device. My iTunes has 9415 songs but my device only says it has 8971 (excessive in either case I know).

 

The frustrating thing is that the songs that are missing seem to be ones that I particularly want to listen for some reason i.e. those that I maybe listened to mostly just before upgrading to the iPhone 7, but is not limited to those songs. When I click on my device on iTunes, and click on "Music", these songs won't play here either, but don't appear any different to songs around them or show errors. These songs do play in normal iTunes i.e. in the library.

 

I am updated to iOS 10.0.2 and iTunes is 12.5.1.

 

I am posting here before I go through the agony of pulling all of the songs off the device and restoring.

 

Please can anybody help?

 

Thanks,

 

Mike

iPhone 7, iOS 10.0.2

Posted on Oct 2, 2016 2:23 PM

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Q: iTunes won't sync all my songs

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  • Helpful answers

  • by turingtest2,Apple recommended

    turingtest2 turingtest2 Oct 3, 2016 11:04 PM in response to Corlett88
    Level 10 (87,700 points)
    Apple TV
    Oct 3, 2016 11:04 PM in response to Corlett88

    The following steps should help with erratic syncing behaviour, including the dreaded grey tracks with dotted circles. They assume that all of the content you want on the device is in your library ready for restoring. If it isn't see Recover your iTunes library from your iPod or iOS device first. I would also recommend you copy everything out of the camera roll if you haven't already.

     

    1. Backup device.
    2. Restore as a new device.
    3. Restore the backup you made earlier.

     

    Use an encrypted backup if you want to preserve passwords, wi-fi settings, web history and health data where appropriate.

     

    tt2

  • by Corlett88,

    Corlett88 Corlett88 Oct 3, 2016 11:05 PM in response to turingtest2
    Level 1 (4 points)
    iTunes
    Oct 3, 2016 11:05 PM in response to turingtest2

    Thanks for the tips...I plan to try this weekend when I'm sure to have the time!

     

    Cheers,