Apeiros Band

Q: When will my canon MG2924 work with the latest OS?

Since the last update, I cannot use my Canon MG2924. When will Apple fix this?!?!

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Posted on Oct 2, 2016 8:14 PM

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Q: When will my canon MG2924 work with the latest OS?

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  • by trevoz,

    trevoz trevoz Oct 2, 2016 11:29 PM in response to Apeiros Band
    Level 4 (1,409 points)
    Mac OS X
    Oct 2, 2016 11:29 PM in response to Apeiros Band

    From the Canon website:

     

    "Canon is working with Apple to resolve certain compatibility issues between Mac OS X Sierra v10.12 and printer drivers for Canon PIXMA inkjet printers.  Every effort is being made to resolve these issues.

    We deeply apologize for any inconvenience you may experience. Please refer to our Knowledge Base article on how to print successfully with Mac OS X v10.12."

  • by William Kucharski,

    William Kucharski William Kucharski Oct 3, 2016 12:04 AM in response to Apeiros Band
    Level 6 (15,206 points)
    Mac OS X
    Oct 3, 2016 12:04 AM in response to Apeiros Band

    It's not Apple's responsibility; they simply pass on the drivers Canon provides them.

     

    Since Canon does not currently supply drivers for macOS Sierra, you need to ask them when they will be providing support.

     

    Screen Shot 2016-10-03 at 1.00.45 AM.png

     

    Canon, like all developers, has had access to developer builds of macOS Sierra since June, 2016 and should have addressed this issue sometime in the three months before general release.

  • by wobble12,

    wobble12 wobble12 Oct 3, 2016 8:46 AM in response to William Kucharski
    Level 1 (9 points)
    Mac OS X
    Oct 3, 2016 8:46 AM in response to William Kucharski

    Probably so.  Sorry you will have to wait.  Huge issue!!!

    Fortunately my Canon MX 920 is compatible.