JetEngr19

Q: iPhone 7 GPS constantly changing in Maps

Is anyone having issues with GPS on the iPhone 7? In Maps, my "location" (i.e., blue dot) is jumping all around my current location. It doesn't seem to be getting a lock on my actual GPS location. I have noticed that it also affects other apps that use GPS.

iPhone 7, iOS 10

Posted on Sep 21, 2016 5:49 PM

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Q: iPhone 7 GPS constantly changing in Maps

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  • by purincesssss,

    purincesssss purincesssss Sep 28, 2016 11:29 AM in response to JetEngr19
    Level 1 (4 points)
    iPhone
    Sep 28, 2016 11:29 AM in response to JetEngr19

    Same issue with me. iPhone 7 128GB Black on AT&T. Had my phone for about 12 days, and this only happened a few days ago. Blue dot keeps jumping between my location and another nearby location every 3-5 seconds. When Maps and Google Maps is zoomed in far enough, it makes the screen very jumpy. This is especially bad when I was using the navigation function. I was on Apple's Chat Support for 2 hours yesterday and they asked me to bring it in.

  • by herreraj69,

    herreraj69 herreraj69 Sep 29, 2016 4:17 AM in response to purincesssss
    Level 1 (4 points)
    iPhone
    Sep 29, 2016 4:17 AM in response to purincesssss

    Would be nice to hear from Apple on this issue.  At least us know you are aware of it and are working on a fix or something.

  • by Spaniel_Dave,

    Spaniel_Dave Spaniel_Dave Sep 29, 2016 1:43 PM in response to herreraj69
    Level 2 (263 points)
    iPhone
    Sep 29, 2016 1:43 PM in response to herreraj69

    I too get "no signal" while using Waze on a Verizon iPhone 7 (128GB).

     

    I've been working with a Level 2 AppleCare Support person for a few days now. He's been in touch with Apple Engineering who asked that I enable cellular logging on my phone (someone also reported this earlier) so they could see more detail. Logging has been enabled (they sent me a piece of software for that) and I will be in touch with him tomorrow to send in the logs. Strangely, once I enabled logging, the problem is much less frequent, although I do get one bar quite a bit. I'm not sure if this is a coincidence or not.

     

    Apple is aware of the "no signal" issue (as is Verizon) but they don't have a solution yet. Once I hear back, I'll post the response.

     

    -David

  • by purincesssss,

    purincesssss purincesssss Sep 29, 2016 2:30 PM in response to purincesssss
    Level 1 (4 points)
    iPhone
    Sep 29, 2016 2:30 PM in response to purincesssss

    I brought the phone in to Apple Store yesterday and they replaced it with a new phone for me. It was annoying that this happened, but I'm glad I got a new phone replaced. Hope they found the root cause of it. Apparent it's a hardware issue, not a software one.

  • by Set777,

    Set777 Set777 Sep 29, 2016 10:28 PM in response to JetEngr19
    Level 1 (4 points)
    Sep 29, 2016 10:28 PM in response to JetEngr19

    Yes, I'm facing some issues:

    - I bought the Phone 2 weeks ago;

    - the first time I tried was on the run in Florence (corri la vita) using Runtastic;

    - At the end of the run Runtastic said that i run for 12,9 km, meanwhile everybody said 11,46km (too much);

    - In the picture below I compared the Iphon7 iOS10 with Iphone 5 with iOS9 (in the picture iOS5 is a mistake);

    - With Iphone 7 it seems the Spider Man's phone;

    - With Iphone 5 you could even understand if you are running on the sidewalk or not (the two lines show going and coming back run).

    - I tried again (second time), it looks better, but still sometimes jumping on roofs.

     

    I had a running also with Iphone5 iOS10, I saw that it was not precise as it was with the previous iOS9; I don't know if the issue is hardware or OS (iOS10 is really a good OS, but I found lots of strange things happening, sometimes reboot helps)

    Capture1.JPG

  • by TwiterZX,

    TwiterZX TwiterZX Sep 30, 2016 7:50 AM in response to JetEngr19
    Level 1 (4 points)
    iPhone
    Sep 30, 2016 7:50 AM in response to JetEngr19

    Hi,

    I just took a picture of Maps App on the iPhone 7 and the iPhone 6S Plus.

    Now the blue dot is no more bouncing, but it's showing the wrong location..!

    iPhone7_bug.jpg

  • by Mike Zanker,

    Mike Zanker Mike Zanker Sep 30, 2016 11:10 AM in response to TwiterZX
    Level 1 (13 points)
    Safari
    Sep 30, 2016 11:10 AM in response to TwiterZX

    That's not really a bug. By default, the Maps app doesn't check your location in the background, so sometimes you have to tap the arrow button to get it to search for your current location.

  • by TwiterZX,

    TwiterZX TwiterZX Sep 30, 2016 11:29 AM in response to Mike Zanker
    Level 1 (4 points)
    iPhone
    Sep 30, 2016 11:29 AM in response to Mike Zanker

    But this time its really a bug.

    On both iPhone 7 and iPhone 6S Plus, I took the screenshot after a cold start of Apple Maps, and requesting a location refresh by pressing the location icon on the top right.

    The location icon is not coloured blue just because I moved the map on both iPhones to see the difference of locations.

    Try it, tap the location icon, wait for a refresh, and move the map, you'll notice that after a move of some pixels, the icon will change its state.

  • by Brscott628,

    Brscott628 Brscott628 Oct 1, 2016 11:23 AM in response to JetEngr19
    Level 1 (4 points)
    Oct 1, 2016 11:23 AM in response to JetEngr19

    Same here. 7+ 128gb matte black. Strava app records wavy lines on my runs. Gives me credit for running farther than I actually did. Very annoying! Hope it's not a hardware issue. Apple????

  • by Axxou,

    Axxou Axxou Oct 2, 2016 12:23 PM in response to JetEngr19
    Level 1 (9 points)
    iPhone
    Oct 2, 2016 12:23 PM in response to JetEngr19

    I have the same problem: the GPS accuracy on my iPhone 7 is really bad.

    I used to track my run with Strava with my iPhone 6 and realised it was not working anymore after I get my iPhone 7.

    I thought it was the app but noticed other GPS-based apps were not working (Apple Maps, Google Maps, etc.).

     

    Here is a photo of my iPhone 6 (left) compared to my iPhone 7 (right). Same condition (Wi-Fi off), same carrier, same OS version (10.0.2). Look at the horizontal and vertical accuracy, it's as if my iPhone 7 was not receiving any GPS signal (only carriers). I really don't know what's wrong and if it is a software or hardware issue.

     

    I will try to get an appointment at an Apple Store asap.

     

    CtyPtPzXEAAsMMk.jpg

  • by Will bird,

    Will bird Will bird Oct 2, 2016 3:08 PM in response to JetEngr19
    Level 1 (4 points)
    iPhone
    Oct 2, 2016 3:08 PM in response to JetEngr19

    Nothing more constructive to add other than a "me too!"

     

    matte black 128 on AT&T.

     

    Using gps for directions is impossible. My location jumps miles and sometimes even goes the "wrong way". My wife's 6S running the same version of iOS side by side is rock solid.

  • by mrgarygnu,

    mrgarygnu mrgarygnu Oct 3, 2016 6:14 AM in response to JetEngr19
    Level 1 (4 points)
    iPhone
    Oct 3, 2016 6:14 AM in response to JetEngr19

    I have the exact same problem.  I ran the iOS 10 public beta on my iPhone 6s and did not notice this issue before upgrading to the iPhone 7 (jet black).  However, when I reboot the phone, the issue goes away for some time, so I haven't tried going the replacement route.  Fortunately, after reading this thread, it seems like it's unlikely to help, anyway.

     

    Most often the problem begins to occur after driving and using Google Maps, but it's visible from within any app where I'm using location services.  The orientation appears to be incorrect, and my location jumps around, being off up to a mile or so.  This is really annoying!

  • by Will bird,

    Will bird Will bird Oct 3, 2016 6:33 AM in response to mrgarygnu
    Level 1 (4 points)
    iPhone
    Oct 3, 2016 6:33 AM in response to mrgarygnu

    Just some additional information. I updated to the 10.1 beta and still having GPS issues in all apps that need to use a GPS location.

  • by rogueknits,

    rogueknits rogueknits Oct 3, 2016 9:01 AM in response to JetEngr19
    Level 1 (4 points)
    Oct 3, 2016 9:01 AM in response to JetEngr19

    Just commenting to add my "me too."

     

    I'm on iPhone 7, Rose Gold, AT&T. First noticed the problem when tracking my runs in Strava--the gps looks like it has a lock (or at least it's finding my location within a hundred feet), but once I start running it becomes wildly inacurrate. Strava map will show zig zagging on a straight out-and-back route, and adds about .2 miles for every mile run. I took it in to the Genius Bar this past weekend and all they would do was "Restore as new" and made a note on my account that if I continue to have problems they will replace with a new phone. Of course, on my test run yesterday it's still glitching. Not sure if it's worth going to all the trouble to get a new phone at this point--sounds like the replacements aren't faring much better.

     

    I will note that before upgrading to the 7, I loaded iOS 10 onto my 5s, and that phone, too, started experiencing gps inaccuracy. I don't think it was nearly as bad as it is on the 7, though.

  • by Will bird,

    Will bird Will bird Oct 3, 2016 12:06 PM in response to Will bird
    Level 1 (4 points)
    iPhone
    Oct 3, 2016 12:06 PM in response to Will bird

    I Submitted crash data to apple. Hoping this helps them narrow down the cause.  You can clearly see the crashes every few seconds which results in any app trying to use GPS data having sporadic GPS information.

     

    The same crash happens on my iPhone 7 under 10.0.2 and the current 10.1 beta.

    IMG_6493.PNG

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