absmes
Level 1 (20 points)
iPad

Q: iOS 10 mail app move all/trash all

I just upgraded my iPad Air 2 to iOS 10.  It appears as though the 'move all' and 'trash all' functionality has been removed from the mail app.  When I view either of my inboxes (I have both iCloud and gmail accounts) and tap edit, only 'Mark All' is enabled.  'Move' and 'Archive' (gmail) / 'Trash' (iCloud) are both greyed out.

 

In iOS 9 (still installed on my iPhone), 'Move all' and 'Archive All' (gmail) / 'Trash All' (iCloud) are enabled when I tap Edit from either inbox.

 

Has Apple removed this functionality in iOS 10 or changed the way it is accomplished?

iPad Air, iOS 10

Posted on Sep 14, 2016 6:10 AM

by absmes,Apple recommended
absmes absmes
Level 1 (20 points)
iPad
A:

Per a chat session with Apple Support, "The feature to Move All or Trash All has gone away. The reason is so people are not making the mistake and trashing all emails. You will have to select each one and then move or trash."

 

If this functionality was helpful to you, please reply to this thread AND, more importantly, leave feedback at the following link requesting that this functionality be restored in iOS 10 --> http://www.apple.com/feedback/iphone.html

Posted on Sep 14, 2016 7:27 AM

Close
absmes

Q: iOS 10 mail app move all/trash all

  • All replies
  • Helpful answers

Previous Page 2

  • by dogNation65,

    dogNation65 dogNation65 Oct 3, 2016 10:00 AM in response to absmes
    Level 1 (4 points)
    Oct 3, 2016 10:00 AM in response to absmes

    We iOS people aren't very smart or responsible and need Apple to keep us from accidents.  I'm so glad they up and decide to take precautionary action by removing useful time saving features and feel that wasting my time is no big deal. im totally ok with having to select thousands of emails a year on the off chance of my pooping my pants. I've never pooped my pants before but its worth spending the extra hours a year to avoid rare mistakes. Go Hillary - Go Apple - be responsible for me, take care of me cuz I'm a freaking potential pants pooper.

  • by WrightAroundOz,

    WrightAroundOz WrightAroundOz Oct 10, 2016 2:49 AM in response to absmes
    Level 1 (4 points)
    Oct 10, 2016 2:49 AM in response to absmes

    Apple urgently need to fix this! It's too time consuming. Do they not get emails themselves to understand this. If it's in your bin it means it's already been deleted from elsewhere, so from your bin you the have the opportunity to move it back if it was a mistake or get rid of it.

  • by pjrufus,

    pjrufus pjrufus Oct 13, 2016 7:42 PM in response to absmes
    Level 1 (9 points)
    Oct 13, 2016 7:42 PM in response to absmes

    I've tried this method, it works then about 5 min. later, all emails are back. What am I doing wrong?

     

    Yeah, Apple - I'm really going to click on each one of 8300 emails to trash them. How about I go i to an Apple store and let a genius spend a few hours deleting my email?

  • by Crashley,

    Crashley Crashley Oct 15, 2016 12:02 PM in response to absmes
    Level 1 (5 points)
    Oct 15, 2016 12:02 PM in response to absmes

    Tuns out there is a way to delete all messages in the inbox. It's more involved but seems to work. Search on the topic and you can find the way to do it. My new issue is that my Mail icon still shows a la number of emails but they are not there.

  • by Hve57,

    Hve57 Hve57 Oct 15, 2016 3:54 PM in response to pjrufus
    Level 1 (13 points)
    Oct 15, 2016 3:54 PM in response to pjrufus

    I saw that too. However try first to mark them all as read. e.g. Edit->Mark All->Mark as read.  and then use the delete all procedure I outlined in a previous post. That worked for me.

  • by carltonec,

    carltonec carltonec Oct 16, 2016 10:26 AM in response to absmes
    Level 1 (4 points)
    Oct 16, 2016 10:26 AM in response to absmes

    Wouldn't it have made more sense to simply add a warning when a person selects "trash all" that alerts the user that this will in fact delete all their email, and ask them if they wish to continue? If they still chose to continue, then that would be their fault if all their email was "accidently" deleted. To completely remove the function is an awful solution.

Previous Page 2