angloargie

Q: Flash not responding with Bt sport video but only in safari

BT is also my ISP

I dont have the same problem in Chrome and all other video sources work fine I have re-downloaded Flash from the proper source to no effect .Another thing I find with BT video is that has a tendency to buffer both in Safari and Chrome.

Anyone have any suggestions?

iMac, macOS Sierra (10.12), apple tv, mini iPad

Posted on Oct 2, 2016 12:24 PM

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Q: Flash not responding with Bt sport video but only in safari

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  • Helpful answers

  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit Oct 2, 2016 12:27 PM in response to angloargie
    Level 10 (123,549 points)
    Apple Music
    Oct 2, 2016 12:27 PM in response to angloargie

    Open System Preferences > Flash Player then select the Advanced tab.

     

    Then click: Delete All under  Browsing Data and Settings

     

    Quit then relaunch Safari and try a video.

     

     

    If that doesn't help, go to your Safari menu bar, click Safari > Preferences then select the Privacy tab then click Manage Website Data then click Remove All > Done. Then try the video again.

  • by angloargie,

    angloargie angloargie Oct 2, 2016 2:58 PM in response to Carolyn Samit
    Level 1 (9 points)
    Desktops
    Oct 2, 2016 2:58 PM in response to Carolyn Samit

    the first part didn't do anything but the second part doesn't seem to work either as  the websites are not fully removed. I clicked "remove all" then "remove now" , then "loading data" appears only for the same websites to reappear.I tried highlighting all of them then deleting also to no avail

  • by angloargie,

    angloargie angloargie Oct 2, 2016 3:42 PM in response to angloargie
    Level 1 (9 points)
    Desktops
    Oct 2, 2016 3:42 PM in response to angloargie

    this is what i get when i try BT sport "Please click below to download or activate the latest version of Flash."

  • by Eric Root,

    Eric Root Eric Root Oct 3, 2016 7:00 AM in response to angloargie
    Level 9 (73,376 points)
    iTunes
    Oct 3, 2016 7:00 AM in response to angloargie

    Try going to Safari/Preferences/Extensions and disable all extensions. Quit Safari, reopen, and see if the website will now load. If so, enable extensions one or two at a time until you find which extension is causing the problem.

  • by angloargie,

    angloargie angloargie Oct 3, 2016 12:26 PM in response to Eric Root
    Level 1 (9 points)
    Desktops
    Oct 3, 2016 12:26 PM in response to Eric Root

    no that didnt work either, although i may change my ISP .Either that or go into BT forum and see if they can provide an answer