-
All replies
-
Helpful answers
-
Oct 1, 2016 7:01 AM in response to fred carterby v.joyce,Problems appear related to the recent update of yesterday to 10
No problems before this and there seems to be no answers from Apple...they messed it up now fix it
-
Oct 2, 2016 6:34 PM in response to fred carterby The_Kings_Own,My girlfriend's iPhone 5c developed this problem today, the Mail icon disappeared. We downloaded the Mail app again, and re-entered the logon details for her Yahoo! account.
The phone gave a message saying the account was already active on the phone. When we tapped on the Mail icon, it took us to the "Select Your Provider" screen.
This is how I solved the problem. Go to Settings; scroll down to Mail and tap icon; tap on Accounts.
On the next screen there is a listing of the email accounts active on the iPhone. When I opened it and tapped on the Yahoo! account, there was a list of functions associated with the account, including Mail. The slider next to Mail was grey and set to Off. I slid the bar to On, it showed the green bar. I backed out of the menus and as I did so mail began to arrive.
I repeated switching on Mail for the other accounts stored on her iPhone.
Hope this works for you.
-
Oct 3, 2016 1:34 PM in response to fred carterby RexElvis,An Apple Support Senior Adviser had no solution for the problem when I spoke with them yesterday and told me it was being referred to their engineers. I'm also seeing other Apps crash with IOS 10.0.2 so am beginning to suspect the problem is a lot bigger than just Mail. Remember the good old days when people used to say "Apple is so much bettet than other operating systems because it always works" - well, that adage is dead and buried.